The McIntire School of Commerce at the University of Virginia seeks applicants for the position of Assistant Director of Academic Operations (ADAO), a critical member of the Academic Operations team within the School’s larger Student Services and Academic Operations unit (SSAO). The mission of the SSAO is to manage McIntire’s world-class academic programs and empower students to pursue academic excellence while fostering an inclusive and collaborative community. The Academic Operations team is responsible for executing the functions that deliver undergraduate, graduate, and non-degree program support to ensure students are making progress to complete their educational requirements. This work includes services and logistics like academic planning, space management, faculty engagement, and data processing.
The ADAO works collaboratively to provide comprehensive academic services for all programs at McIntire. The position ensures the accuracy, integrity, and confidentiality of academic data and provides input and support related to developing, implementing, and monitoring McIntire's undergraduate and graduate curriculum. The majority of work they perform will be a variety of data-related transactions in SIS and other UVa systems to update student records, process transfer credit, and build the schedule of classes each semester. The ADAO partners with the Director of Academic Operations and other SSAO team members to report, audit, and communicate student progress throughout their time at the School. Developing and maintaining relationships with University schools, units, and departments such as the Office of the University Registrar (UREG), Student Financial Services (SFS), and the UVa Military Educational Benefits Team is essential.
The successful candidate will have experience working with student records, data management, and student information systems. They will develop and implement innovative ways to streamline and improve processes to make them more efficient and effective. In addition, candidates should demonstrate excellent organizational skills, outstanding customer service, strong interpersonal skills, a commitment to supporting a diverse community of learners, and the ability to thrive in a fast-paced, team-oriented, and entrepreneurial environment. Creativity, strong written and oral communication skills, and technology proficiency are vital. Flexibility to work occasional evenings and weekends as dictated by program schedules and student needs is preferred.
International travel opportunities with one of McIntire’s short-term study abroad programs may be available to staff members on an optional basis.
Required Qualifications
Bachelor’s degree and at least five (5) years of experience in academic administration
Strong knowledge of student information and reporting systems like UVa’s SIS and UBI
Proficiency in Microsoft Office suite, especially Excel
Preferred Qualifications:
Master’s degree in student affairs, higher education, counseling, or equivalent field
Working knowledge of tools such as Qualtrics, Acalog, Curriculog, ImageNow, Stellic, EMS, Salesforce, and DocuSign
Anticipated Hiring Range: $60,000-$69,000
The selected applicant must complete a background check per University policy.
TO APPLY
Visit the UVA job board: https://jobs.virginia.edu and search for “R0060815”
Complete an application online and attach:
Cover letter to include your interest in the position and your knowledge, skills, abilities, and experiences
Resume or CV
PROCESS FOR INTERNAL UVA APPLICANTS: Please apply through your Workday Home page, search “Find Jobs”, and search for “R0060815\".
***Please note that you MUST upload ALL documents into the CV/Resume box. Applications that do not contain all required documents will not be considered. ***
Review of applicants will begin May 20, 2024, and the position will remain open until it is filled.
For questions about the application process, please contact Rhiannon O’Coin, Senior Academic Recruiter, at rmo2r@virginia.edu or Hiring Manager Janelle Perron Jennings, Director of Academic Operations, at jpj7b@virginia.edu.
For more information about UVA and the Charlottesville community, please see www.virginia.edu/life/charlottesville and https://embarkcva.com/.
PHYSICAL DEMANDS: This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs.
The University of Virginia, including the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physician’s Group and the Claude Moore Health Sciences Library, are fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person's perspectives and lived experiences. We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.