Las Vegas, NV, USA
39 days ago
Assistant Executive Housekeeper Linen (Overnight) - Aria

JOIN THE SHOW! Aria Resort & Casino is currently seeking an Executive Housekeeper to oversee all operations during the overnight shift. As a key leader, you will be responsible for managing the linen team and ensuring the completion of the ProHost system, guaranteeing that all 750 Guest Room Attendant carts are pre-loaded before the morning shift begins.


We are in search of an individual with exceptional leadership qualities, sound judgment, and superior decision-making and problem-solving skills. The ideal candidate will possess excellent knowledge and understanding of OSHA regulations, chemicals, formulas, fabric equipment, and production processes.

WHAT WILL Y OU DO?

Manage assigned operational functions consistent with the strategic plan/vision for the department, the division, and the property.Manages the delivery and measurement of guest service standards within Housekeeping, consistent with the company’s established guidelines/standards.Participates in the research, development, evaluation, and implementation of new products, services, technology, and processes to ensure competitive position in anticipation of changing customer needs within the dynamic hospitality/gaming environment.Manages Human Resources responsibilities for Housekeeping to include:creating a work environment that creates teamworkperformance feedbackrecognitionmutual respect and employee satisfactionquality hiring that encompass the company’s diversity commitmenttrainingdisciplinary actionsuccession planning processes  adherence to the company’s status quo third party representation philosophycompliance with company policies, legal requirements, and collective bargaining agreementsWorks closely in mentoring/coaching Housekeeping Floor Managers in additional tasks/responsibilities to optimize advancement opportunities available for subordinate staff.Assumes full responsibilities of the Executive Housekeeper in his/her absence.Promotes and develops team-oriented philosophy, stressing the importance of providing unparalleled commitment to excellence in service.Ensures adherence to guest service standards within established departmental policies and procedures.  Evaluates and offers corrections/modifications to systems/structures that create problems or impede commitment to excellence in service.Manages accountability processes for division; ensures compliance with budgetary guidelines, company policies, established departmental guidelines/standards, and legal requirements.Manages short and long-term departmental objectives.  Monitors, documents, and notifies Executive Housekeeper of any problems that may impact/jeopardize the achievement of current and future departmental objectives.Continuously evaluates staffing levels in accordance with business demands, providing recommendations for adjustments whenever possible.  Responds to guest service interactions in a professional and timely manner, achieving positive guest/problem resolution.Works closely in training Housekeeping Floor Managers to ensure room inspections are in accordance with quality assurance standards.Establishes and maintains effective working relationship with all departments.Works closely with the Scheduling Attendants to ensure all bidding processes for positions within assigned area(s) of responsibility are handled in accordance to policies, procedures, and established timelines.Represents management at unemployment hearings, union grievances, arbitrations, and various meetings, when necessary.

WHAT WILL YOU NEED?

Bachelor’s degree in a related field, or equivalent experience Two (2) years of relevant experience Work varied shifts, to include weekends and holidays.

WHAT WILL MAKE YOU STAND OUT?

One-year supervisory experience in a Union (bargaining unit) property, desirable.Supervisory experience in a major hotel/resort complex, preferred.  Experience in linen management in a large resort setting.
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