Company

Cox Automotive - USA

Job Family Group

Vehicle Operations

Job Profile

Manager, Reconditioning Service

Management Level

Manager - People Leader

Flexible Work Option

No remote option; must work at a specified Cox location

Travel %

Yes, 5% of the time

Work Shift

Day

Compensation

Compensation includes a base salary of $64,200.00 - $96,400.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Job Description

This position manages and directs the vehicle detailing operation, emphasizing the highest quality standards in preparing vehicles for sale, efficiency, and maximizing profitability for the Auction.

Job Responsibilities:

Direct activities of the detail shop employees to ensure vehicles are detailed to meet Manheim's quality and service standards.

Monitor work to ensure deadlines are met before sale day.

Supervise the proper staging, flow, and inspection of vehicles on the reconditioning lot and the proper processing of vehicles in preparation for sale.

Manage processes and work with production employees to ensure standard operating procedures are being followed.

Establish production goals for detail employees and determine workforce levels and schedules based on business volume.

Purchase equipment, materials, and supplies for the detail area oversee maintenance and protection of shop equipment and control the use of supplies, materials, and equipment.

Provide and maintain a safe work environment by explaining, monitoring, and enforcing required Auction safety procedures and complying with OSHA requirements.

Communicate, discuss, and resolve detail shop goals, results, and problems with the Manager over Recon.

Work with the Manager over Recon to prepare the budget for the detailing functions.

• Maintain and develop detail shop staff and their professional and technical knowledge by recruiting, selecting, orienting, and training employees and providing educational opportunities.

• Counsel and discipline employees as necessary. Plan, monitor, and evaluate job performance and conduct performance appraisals.

Depending on the auction’s size, may work with Fleet Lease and Factory Managers by communicating the reconditioning process to prospective customers and ensuring that all detail work meets established quality standards.

May work with the National Accounts Manager to communicate the detail process to prospective customers and ensure that all detail work meets established quality standards.

Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such work in cooperation with safety leadership to support all safety activities aligned with Safety Excellence.

Review work volumes, plan and continuously monitor staffing levels to ensure efficiency, quality work product, and effective customer service; review departmental performance against key performance indicators and metrics and develop and execute strategies for improvement.

Effectively leads the team at the location by setting an example in behavior, championing Cox/Manheim values, and ensuring all employees are treated respectfully.

Enforce all company policies and procedures related to employee and customer conduct.

Partner with various market-level support teams (i.e., Finance, HR, MFS, Recon, Safety, Security, Sales) to ensure effective and efficient operational processes that align with company objectives and strategies and high-quality customer service and support.

Perform other duties as assigned by management.

Qualifications:

Equivalent combination of education and work-related experience: High School Diploma and 14 years of relevant experience in the related field. ~OR~ Bachelor’s Degree and 7 years of relevant experience in a related field and 1 year of experience in a leadership role ~OR~ Master’s Degree and 5 years of relevant experience in the related field. ~OR~ o Ph.D. and 2 years of relevant experience in the related field.

3 - 5 years experience in reconditioning or lot operations.

Experienced computer and AS400 skills are needed.

Excel knowledge is preferred.

Experience in the automobile or auction industry.

Effective communication and interaction skills.

Competent management and excellent organizational skills.

Understanding of a P&L

Fluent Bi-lingual in Spanish is a plus.

Valid driver's License and safe driving record.

Ability to drive vehicles with standard and automatic transmission.

Regularly required to stand, walk, reach, talk and hear. Frequently required to stoop, kneel, crouch, bend, squat and climb. Ability to lift 1-30 pounds (light hand tools, etc.) Manual dexterity, repetitive motion tasks.

The required vision abilities include close, distance, and color vision, depth perception, and the ability to adjust focus.

Work Environment:

Occasional exposure to moving mechanical parts hazards, electrical shock hazards, and toxic or caustic chemicals. Moderate noise level.

Drug Testing

To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.