ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Other duties may be assigned.

Knowledge, understanding, and adherence to company and departmental policies and procedures. To assist the bartender(s) and cocktail staff in performance of their duties Maintain proper and adequate set-up of bar on a daily basis including before, during and after shift. Maintain cleanliness and sanitation of guest areas and equipment at all times during shift including: removing empty glasses/bottles, cleaning ashtrays, picking up and dumping garbage, sweeping and mopping floors, sanitizing equipment Maintain and organized bar Ability to remember, recite and promote the variety of menu items and hotel services. Greet guests in a courteous, friendly manner. Ability to interact with the public and provide excellent customer service.  Ability to have and make conversation Know guidelines for serving alcohol with care. Knowing and conveying hotel activities to guests Perform specific tasks related to bars as assigned: organizing, ordering, stocking and cleaning Ability to lift and carrying product by hand as well as with carts or hand trucks Maintain and organize bars and storerooms Refill chemicals such as hand soap or glass washer chemicals Ability to operate a glassware washing machine Ability to re-fill ice bins and beer bins, utilizing ice machines Knowledge of product Ability to operate a glassware washer Answering phones Maintain proper inventory of product Maintain and neat, professional image and appearance at all times All other duties as assigned

 

QUALIFICATIONS
Previous Barista experience preferred.   Candidate must possess the ability to deal with customers and co-workers in a tactful and respectful manner. Ability to read, write, speak and understand the English language in order to communicate with guests, employees and supervisors.
 

LANGUAGE SKILLS

Possess excellent communication skills, both in written and oral form. Ability to read, write, speak and understand the English language in order to complete reports, correspondence and communicate with guests, Team Members and supervisors. Has the ability to effectively present information and respond to questions from groups of managers, staff, customers, and general public. 

EDUCATION

High School Diploma or GED required. Any combination of education, training, or experience that provides the required knowledge, skills, and abilities.

REASONING ABILITY

Ability to interpret and follow through on a variety of instructions furnished in written, oral, diagram, or schedule form. Excellent time management, problem solving and organizational skills are a must.

 

MATHEMATICAL SKILLS

Ability to accurately add, subtract, multiply, and divide in all units of measure and calculate figures and amounts.

OTHER QUALIFICATIONS

Must be a minimum of 18 years of age.  Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate. In addition to performance of essential functions, this position may be required to perform a combination of functions to be determined based upon the particular needs of the Hotel.

 

PHYSICAL DEMANDS

While performing the duties of this job, the employee: must be able to maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, team members and others.  Is regularly required to sit; stand; walk and move through all areas of the casino; speak and hear; use hands to finger, handle, or feel.  May reach with hands and arms above shoulder level; bend/stoop, squat, balance, kneel, lift and push/pull. The employee must occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, distance visions, color vision, peripheral vision, depth perception, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.

 

While performing the duties of this job, the employee is regularly exposed to a smoke-filled environment.  The noise level in the work environment is usually loud.

 

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