SUMMARY: It is the responsibility of the bus person to clean and set tables and assist Food Servers in providing quality service to guests. This position must also exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard and core values (K.E.E.P. – Kindness, Engagement, Empathy and Positivity). ESSENTIAL DUTIES AND RESPONSIBILITIES:
· Attends pre-shift meetings.
· Maintains uniform appearance according to established guidelines.
· Sets-up stations and side areas and ensures that sufficient supplies are on-hand.
· Welcomes guests, removes extra set-ups, and serves water to guests.
· Serves additional beverages to guests as requested.
· Refills beverages as needed.
· Assists in pre-bussing tables throughout the course of the meal.
· Cleans and resets tables and cleans floor around tables at the end of the meal.
· Sorts dirty china, silverware, and glassware into appropriate bus tubs on the bus cart.
· Polishes silverware. Stocks condiments. Makes coffee, tea, etc.
· Wipes and cleans beverage dispensers and counters in the side stations.
· Assists Food Server as needed.
· Completes assigned side work.
· Assists with maintaining a neat, clean, and safe working environment.
· Turns-over/Takes-over station according to established procedure.
· Completes special projects as requested by Food & Beverage management.
SUPERVISORY RESPONSIBILITIES: None QUALIFICATIONS: To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
· Minimum age requirement is 18 years old.
· Health card is required
· Must have great people skills, a clean and well-groomed appearance, and to be respectful of everyone;
· Must read, write, speak, and understand English.
EDUCATION and/or EXPERIENCE:
· Experience preferred, but will train willing individual.
MATHEMATICAL SKILLS:
BASIC MATH SKILLS.
LANGUAGE SKILLS:
Must be able to speak and understand English.
PHYSICAL DEMANDS:
· Constantly standing, eye/hand coordination, handling, wrist motion, hearing, speaking, seeing, reading, and bending.
· Constantly walking up to distances of 500 ft. during shift.
· Constantly lifting and carrying trays up to a maximum of 15lbs. at mid body level, for distances up to a maximum of 500 ft. during shift.
· Frequently stooping, reaching.
WORK ENVIRONMENT:
· Work performed indoors in a climate-controlled environment. There are occasional hot and cold temperature changes.
· Work with others in close spaces.
· Moderate noise levels.
· Walk/stand on tile/mats/carpet/cement.