As an Office Services Coordinator, you will be the first point of contact for our Clark employees, clients, and visitors. You will coordinate activities, including redirecting phone calls and distributing correspondence. Multitasking and managing workload in a fast-paced environment are essential for this position.

Responsibilities

Be the first point of contact for the Clark workplace experience.

Greets clients, visitors, and guests; determines the purpose of each person's visit and directs or escorts him or her to the appropriate location.

Manage office visitor calendar.

Answer, screen, and forward incoming phone calls

Provide general information to callers about the company

Ensure the reception area is tidy and presentable

Create and manage our employee and visitor badges 

Receives mail, documents, packages, and courier deliveries and delivers or distributes items.

Accept catering orders and contact appropriate parties.

Conference room coordination.

Coordinate vendors on site.

Manage reception area, client-facing conference room, and guest refreshment center.

Control parking validations for Bethesda and McLean offices

Process payments in our Coupa procurement system

Help with expense reclassification

Manage Brookfield reservation and facility request system.

Track various items including budgets, vendor COIs, and other facility-related items.

Other duties as assigned

Basic Qualifications

Proven work experience as a Receptionist, Front Office Representative or similar role

Proficiency in Microsoft Office Suite – Google Suite experience is a plus

Professional attitude and appearance

Solid written and verbal communication skills

Ability to be resourceful and proactive when issues arise

Excellent organizational skills

Multitasking and time-management skills, with the ability to prioritize tasks

Customer service attitude

Reliable

Ability to anticipate needs of the office

Alignment to Clark Standards of Excellence: Self-Motivated, Results Oriented, Adaptable, Team Player, Accountable, Ethical, Innovative, Resilient, Builds Relationships, Builds People / Teams & Followership, Sets Direction & Executes

Physical Requirements

Prolonged periods of sitting at a desk.

Must be able to lift up to 15 pounds at times.

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