Hampton Inn and Suites - Cary  

111 Hampton Woods Ln.
Raleigh, NC 27607

Position Summary 

A Continental Host/Hostess is responsible for preparing and serving the daily free breakfast bar/evening refreshments, greeting each guest at breakfast/evening reception, and ensuring that guests are 100 percent satisfied.

Responsibilities 

Providing personalized service to all guests
Setting up and maintaining the breakfast bar/evening reception in an attractive, organized, clean, standardized, and abundant-looking presentation
Taking inventory of food, beverage, and supplies needed for each day
Ordering or purchasing food supplies
Preparing foods such as fresh fruit, coffee, and juices from concentrate
Stocking coffee, juice, and milk machines or dispensers
Setting up services dishes/tray, utensils, cups, and other paper products
Clearing and cleaning tables as they are vacated, wiping up spills, and removing trash
Restocking self-service food and supplies as needed
Washing serving equipment and returning it to storage
Performing deep cleaning projects in the kitchen/work area as needed and maintain cleaning logs
Providing information to guests about hotel services, facilities, and other amenities
Providing information to guests about local attractions/services
  

Requirements 

Prior food and beverage experience is preferred
Prior hospitality experience is a plus
Strong initiative and work ethic
Customer-service oriented
Excellent interpersonal skills
Punctual, reliable, and regular attendance
Strong attention to detail
Strong multitasking and organizational skills
Ability to work in a fast-paced environment