Manager Business Operations - Orthopedic Surgery
Mercy
Key Benefits: Tuition reimbursement up to $2,000 for continuing education Health/Dental/Vision available after day one Annual contribution of $100 per month to eligible dependent care FSA Paid parental leave for new parents 401K with employer match Paid PTO for volunteering Competitive salary Future career growth Overview: Complement departmental leader in the day-to-day operations and business management. Ensures operational excellence within designated departments through processes and procedures that effectively and efficiently support the achievement of organizational goals. In conjunction with departmental leader, responsible for the overall management of performance surrounding organization initiatives: Physician Satisfaction; Co-Worker Satisfaction; Patient Satisfaction; Quality; and Business Performance. This role will work to specify, collect, and present the key performance data and analysis for scope of service, advancing performance in all areas. This role will be vital in the way in which Mercy continuously measures, assesses, and improves performance in clinical, operational, and financial transactions. Has a thorough understanding of innovative business practices, to introduce new processes and workflows throughout each service line within scope. Performs related duties as assigned. Qualifications: Education: Bachelor’s degree or 8 years of experience in a supervisory role in a clinical setting. Experience: Two years of lead or supervisory experience, plus 4 or more years of experience in a clinical setting. Other: Extensive knowledge of managed care billing practices required. Proficient with Microsoft Excel required. Preferred Education: Master’s degree preferred.
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