Primary Location: Outpatient Oncology Clinic - Trinity Health Ann Arbor
Candidates may train at all three locations: Ann Arbor, Canton, BrightonHours: 8am-4:30pm (some flexibility for start time)
Part-time, Monday-Friday, 20 hours/week
*Qualified candidates must be available to work 8am-4:30pm - 5 scheduled days/ bi-weekly (Monday-Friday)
Trinity Health System is one of Michigan's most advanced cancer providers. We use cutting edge treatment technology, provide the latest clinical research trials, offer classes, events and support groups as well as other cancer support services, and our multidisciplinary team approach provides the highest quality patient outcomes which shows in our accreditations and recognitions.
REQUIRED EDUCATION, EXPERIENCE AND CERTIFICATION/LICENSURE
Education: High School diploma or equivalent. Successful completion of Medical Assistant training from an accredited school or at least 1 year of work experience as an MA or in a similar role Will consider a student in a medical focused field of study that is able to meet the scheduling needs of the department (SEE ABOVE)Experience: No previous experience required if MA training has been completed. Prior experience in an Oncology clinic preferred.Licensure: BLS annual certificate.POSITION PURPOSE
The associate in this position assists with patient examination and care, obtains laboratory specimens, performs routine laboratory procedures, provides clerical and radiographer support and may administer a limited selection of medications following the written order of the Practitioner and after successfully completing a medication administration exam. Provides quality patient care considering age specific, developmental and cultural needs.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
1. Prepares patients for physician by taking vital signs (blood pressure and weight, and temperature when symptoms warrant), obtaining chief complaints and filling out prescription refills. Locates and enters missing information in chart at physician request. Ensures that patients are in rooms and ready to be seen by physicians on schedule. Communicates results of patient preparation to physician (i.e., information requested but not shared by patient, etc.).
2. Assists physicians in exams and procedures as requested. Medical assistant presence is required for all gynecological exams and sigmoidoscopies.
3. Performs tests and procedures, including, but not limited to: EKG’s, pulmonary function testing, vision testing, strep tests, urinalysis, urine straight catheterization, suture removals, injections, holter monitors, ear irrigations, and stool for occult blood cards. Reminds physician to include procedures on route slips.
4. Arranges patient admissions, including calling Bed Management for a bed, transporting patients to the hospital, ensuring physician progress notes accompany patient, and precertification occurs when necessary.
5. Assists patients with answers to questions or other requests.
6. Assists in scheduling tests, return visits, and filling out requisition forms as necessary (patients may schedule own tests whenever possible).
7. Ensures exam rooms, procedure rooms, lab area, drug sample cabinets, specialty trays and equipment are in clean condition, stocked and in good working order. Notifies Clinical Office Coordinator or designee of supply shortages and equipment malfunction.
8. Sorts and distributes information from physician “out” boxes. At physician request, make routine (non-abnormal) information calls to patients regarding their condition, diagnostic test results, and medication. Triages incoming calls based on patient symptoms, and contacts physicians with time-sensitive or urgent information. Calls other departments for patient information as needed or requested; calls in prescriptions.
9. Documents phone contacts, medications and other relevant information in patient chart.
10. Completes HMO referrals at physician request.
11. Works as part of a medical team, and provides support to other medical assistants, receptionists, cashiers and office assistants voluntarily or as requested when time permits.
12. Maintains good rapport and cooperative relationships. Approaches conflict in a constructive manner. Helps to identify problems, offer solutions, and participate in their resolution.
13. Maintains the confidentiality of information acquired pertaining to patient, physicians, employees, and visitors to St. Joseph Mercy Hospital. Discusses patient and hospital information only among appropriate personnel in appropriately private places.
14. Behaves in accordance with the Mission, Vision and Values of St. Joseph Mercy Health System.
15. Assumes responsibility for performance of job duties in the safest possible manner, to assure personal safety and that of coworkers, and to report all preventable hazards and unsafe practices immediately to management.
16. Provides quality patient care by considering the age specific, developmental and cultural needs through competent clinical practice. Demonstrates unit/area competencies.
REQUIRED SKILLS AND ABILITIES
The associate in the position must have knowledge of Medical Terminology. Interpersonal skills to work in a fast-paced environment requiring a high degree of mental and visual effort necessary to react to the changing work priorities. Ability to problem-solve, concentrate and pay close attention to detail. Ability to learn and perform procedures. Successful completion of training to perform registration and computer assisted scheduling.Employees of Trinity Health System enjoy...
Competitive compensationFull benefits package including Medical, Dental, Vision, PTO, Life Insurance and DisabilityRetirement savings plan with employer contributionOpportunity for growth and advancement throughout SJMHS and Trinity HealthOur Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.