Experience in leading initiatives promoting sales effectiveness and productivity driving a high-performance environment Proven record of accomplishment being part or leading customer satisfaction processes related to measure NPS. Besides, understand and drive actions plans oriented to increase customer satisfaction based on customer´s needs and organization priorities.  Proven robust project managing skills: Planning, coordinating and keeping multiple tasks/projects on track, orchestrating and working with cross-functional stakeholders in different time zones, identifying and aligning internal resources as needed, while delivering results timely.   Great problem-solving skills and easily navigating complexity and ambiguity in a fast-paced environment Demonstrated collaboration skills that require influencing peers and leaders to embrace best practices and align goals Strong communication & presentation skills to engage internal customers with initiatives and tasks to be achieved Ability to design, understand and manage data visualizations and Excel + 7 years of experience in customer and/or people programs from operational point of view 

Career Level - IC4