Overview

POSITION SUMMARY STATEMENT:  

The Program Manager I defines the objectives and develops suitable strategies for the program. The career progression begins with assignments to formulate, organize, and monitor inter-connected projects and gradually shift towards assessing program performance in order to maximize ROI, controlling deadlines, budgets, etc. and evaluating project managers and other staff

DETAILED RESPONSIBILITIES/DUTIES:  

Level I
•   Plans the delivery of the overall program and its activities in accordance with the mission and goals of the organization
•   Develops an annual budget and operating plan to support the program
•   Ensures that program activities operate within the policies and procedures of the organization
•   Ensures that program activities comply with all relevant legislation and professional standards
•   Oversees the collection and maintenance of records on the clients of the program for statistical purposes according to the confidentiality/privacy policy of the organization
•   Supervises program staff by providing direction, input, and feedback
•   Coordinates the delivery of services among different program activities to increase efficiency
•   Monitors and approves all budgeted program expenditures
•   Identifies and evaluates the risks associated with program activities and take appropriate action to control the risks

SUPERVISORY RESPONSIBILITIES:  

Leads a team (increases with level)
 

Qualifications

QUALIFICATIONS:

Skills:

Required
•   Strong communication (both business and technical) and interpersonal skills
•   Detail-oriented, project management skills
•   Ability to support large, cross-functional projects
•   Ability to solve program issues and manage risks effectively
•   Ability to break down problems and estimate effort
•   Ability to establish reporting cadence, reports, and metrics
•   Deep Knowledge of Project Management Tools and Processes
•   Familiarity with Scaled Agile Framework (SAFe)/ Agile / Scrum principles

Certificates / Training:

•   Preferred: Project Management Professional (PMP) certification
•   Preferred: SAFe Agile/Scrum certification

Experience:

Level I
•   7+ years of technology experience
•   1+ years of program management experience or equivalent

Education:

Required
•   Bachelor's in Information Technology, Business or equivalent

Principles & Related Competencies:

Ethical
•   Complies with policies and procedures; Takes the high road and upholds our values; Maintains confidentiality; Acts with integrity, honesty and respect.

Leader
•   Communicates the big picture whether remotely or in-person, connecting the dots globally and overcoming obstacles; Gives and receives frequent feedback, learns, teaches, encourages information sharing and cooperation among teams; Celebrates the individual and the team; Ability to clearly communicate.

Collaborative
•   Communicates the big picture whether remotely or in-person, connecting the dots globally and overcoming obstacles; Gives and receives frequent feedback, learns, teaches, encourages information sharing and cooperation among teams; Celebrates the individual and the team; Ability to clearly communicate.

Looks Beyond Oneself
•   (Team Leader) Demonstrates humility through servant leadership by thinking about what can I do as a leader to help you achieve your goals; Develops a vision (strategy) and sets goals and targets, fostering an environment which encourages achievement; Inspires and influences people to work together cohesively and enthusiastically engages with them; Welcomes a diversity of backgrounds and ideas; Values Distributors and teammates.

Drives Innovation
•   Add value through: Driving opportunities for all 3 types of innovation (incremental, evolutionary or disruptive); Proposing ideas and creative solutions to employee, distributor and/or customer challenges; Celebrating and learning from failures and successes, willing to experiment and take educated risks making decisions based on facts & data; Welcoming other’s ideas and suggestions and acting on them.

Delivers Change
•   Delivers Change Through: Experiencing and leading change; Understanding Herbalife Nutrition’s business; Creating a sense of urgency for delivering business benefits; Flexibility and openness to change.