About Our Home:

Nestled amidst the serene beauty of Braintree, The New Deanery isn’t just a care home—it’s a haven where memories are crafted, laughter echoes, and the vibrant strut of our resident peacocks adds a touch of magic to the day. With sprawling gardens and cozy nooks, every resident finds their slice of paradise, whether it’s under a tree’s shade or in the heart of our lively lounge. Here, every sunrise promises personalized care, heartwarming activities, and the comforting embrace of a community that cherishes the dance of life in every step. Welcome to The New Deanery, where every moment is a celebration.

Duties and Responsibilities:

To act as first point of contact to the Home by answering the phone and operating a small telephone switchboard – receiving and transferring calls, recording and passing on accurate messages where necessary.To deal with queries from the public and customersTo monitor visitor access and maintain security awarenessTo provide general administrative and clerical supportReceive and greet visitors and members of the public and respond to their enquiries, and escort them to their meetings etc.Receive deliveries and arrange for their distribution.Typing of documents including letters, minutes, charts, notices etcKeeping the reception area tidy and its notice boards up to date.Book transport as required.Dealing with post and distributing to relevant departments, people.Setting up meeting facilitiesArranging for catering for meetings and daily office useUndertake all pre-employment checks (references, DBS, etc.) and proactively supporting the on-boarding process.Maintaining employees file records up-to-date by updating changes in employee detail or status in a timely manner.Arrange meetings, process confidential reports and documents, filing electronic and hard copy, tracking deadlines and taking action as requiredAdditional administration duties may be requested from different departments

Requirements

At least one year’s experience of switchboard/receptionist duties.The ability to remain calm, helpful and courteous whilst providing professional services to callers, visitors, residents and fellow work colleagues.Good Time ManagementExcellent communication skills with the ability to communicate at all levels and with a pleasant telephone mannerAn organized approach and good attention to detailGood IT skills including Excel, Word, Outlook and PowerPoint

What we offer:

Up to £12 per hourESAS – Salary AdvanceEmployee Assistance ProgrammePerkboxEmployee of the MonthLong term service awardsBlue Light CardProfessional DevelopmentRefer a Friend

If this sounds appealing to you and you believe you would enjoy working with us to make a difference in people’s lives, please apply.