Principal Accountabilities:


Direct Patient Care: Assists physician and patient during visit. 

Assess reason for visit and informs MD prior to visit

 Ensures that all labs are charted in advance or at the time of visit

 Assesses vital signs and overall wellbeing of patient, communicates with MD

 Under the direction of the physician, conducts patients visits to do medication adjustments 

Advocates for patients, family member

 In collaboration with MD develops patient care plans and communicates with families. Adjust plans of care as appropriate.

Provides assistance and guidance to medical assistants in maintaining patient flow

Indirect Patient Care: Responsible for phone management of assigned patients. 

 Responsible for pharmacy contact, medication ordering and renewal

 Reviews and appropriately disseminates labs based on acuity

 Triages phone calls to determine acuity to assist in scheduling appointments

 Reviews and assesses 24 hour and 30-day monitoring and disseminates to MD as appropriate

 Liaison between patient and physician communicating patient updates, concerns, problems Facilitates interdepartmental communication between family and other pediatric specialists. 

Complete school notes, forms, letters as needed

 Education: Identifies educational needs of patient and families concerning alterations in health, the disease process, hospital plan of care, and discharge plan.

 Coordinates/participates in community education programs. Organizes and conducts supportive counseling and education for patient and family groups with the social worker. Pursues and participates in formal and independent learning activities to enhance knowledge, clinical competency and professional development

Administration: Provides clinical data to obtain pre authorization and facilitate scheduling of cardiac catheterizations, MRI s and other procedures. 

  Ensure JCAHO, OSHA and HIPAA compliance for the practice

 Knowledge of EPIC a plus

Qualifications for Internal Candidates