At Verve Coffee Roasters, we believe the coffee experience is our responsibility from seed to cup. Coffee is our craft, our ritual, our passion. It drives us and inspires us. With this simple truth and responsibility we are bridging the gap from farmlevel to streetlevel. We're looking for positive and energetic folks with amazing service skills and a strong desire to learn about coffee. Join the team and live with Verve! Key Responsibilites + Brand Ambassador + Maintain positivity and enthusiasm at all times + Ensure that a quality product is being served to customers + Promote an excellent experience for both employees and customers + Have a clear knowledge on all inventory items + Cash Handling/Register Operation + Welcome and connect with every customer every time + Anticipate customer and store needs by being aware of surroundings + Take customer orders/service customer needs + Consistently provide quality coffee beverages for customers + Adhere to café schedule + Follow VCR cash handling procedures + Follow health, safety and sanitation guidelines + Complete all side work before the end of a shift Requirements: + Retail experience preferred + Excellent verbal and written communication skills + Must be positive and approachable + Well organized and detail oriented + Ability to work well with a team + Ability to learn quickly + Logical and methodical approach to problem solving + Flexible with the ability to multi-task in a highly demanding and sometimes stressful environment + Must be 18 years or older + Available Weekends and Holidays is required + Ability to obtain a CA food handlers certificate is required Pay & Benefits: + $16.78/hr + tips + Full-time employees are eligible for Paid Time Off and insurance coverage per plan terms as well as participation in Verve Coffee’s 401k plan, per plan terms; all employees qualify for paid sick days + Mentorship and positive work environment + Free coffee with each paycheck + All employees receive a 30% discount on all merchandise, whole bean, beverages, and food items Verve Coffee Roasters is committed to creating an accessible, supportive environment that recognizes and celebrates diversity as an integral component of building a trusted brand and a successful team. Candidates who can contribute to this mission are encouraged to apply and to identify their strengths in this area.