We are looking for a Seasonal Hybrid Sales Front Desk Specialist to join our Sales & Marketing team at our Member Relations building onsite at our Hyatt Vacation Club at The Welk location in Escondido, CA. **Pay: $19/hour** ***This is a Seasonal** **position for approximately 6 months. *** **POSITION SUMMARY** + Meet and greet guests as they arrive for scheduled sales presentations or stop by the sales gallery for general information. + Ensures that all guests are comfortable and offers refreshments to guests as they wait for sales presentations. + Assign guests to proper Sales Executive and track and update reports regarding line rotation. + Award premiums (gifts) to guests upon completion of sales presentation and track premium delivery in computer system. + Ensure that the common areas in the gallery are neat, clean and stocked with various hospitality items. + Responsible for the input and management of all direct tours and sales wave availability to include new tour bookings, reschedules and cancels. + Ensure all package and direct tour leads are reconciled in computer system. + Responsible for communicating updated tour availability to Sales Front Desk and Marketing Executives and/or Tour Brokers in the field. + Contact preview package customer via telephone. + Confirm arrival dates and to create clear expectations of preview package and site visit to include sales presentation time and location and accommodations. + Provide personal planning services including offers to arrange dining reservations, golf tee times, and activities. + Cross reference information and reservations in multiple computer systems to ensure customer needs are met. + Report accidents, injuries, and unsafe work conditions to manager. + Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. + Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. + Speak with others using clear and professional language; answer telephones using appropriate etiquette. + Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. + Comply with quality assurance expectations and standards. + Read and visually verify information in a variety of formats; move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance; stand, sit, or walk for an extended period of time. + Perform other reasonable job duties as requested. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture