**Overview** **Overview** Be an agent of change on a team committed to achieving client-focused, mission-driven excellence. Steampunk is looking for a Service Designer with an appetite for taking on new challenges. **Who We Are** **Steampunk** is the explosive collision of human-centered design and traditional government contracting. An employee-owned company with a startup mindset and time-tested approaches tailored for the federal government, we’re passionate about creating solutions that are impactful, practical, scalable, and most importantly, that meet our clients’ ever-changing needs. At Steampunk, we believe in disrupting the status quo and setting the pace in the ecosystem of government contractors, while creatively improving tried-and-true methodologies. We believe in empowering our people to find innovative solutions to intractable problems. We believe the best environment in which to grow and thrive is outside our comfort zone. While good design makes for a good product, we believe human-centered design makes for an excellent one. **Contributions** **As the Service Designer, you will:** + Be responsible for the quality of all deliverables across a variety of projects. + Be a hands-on design expert, shaping the concept and seeing it through to detailed design and implementation across a variety of devices and platforms. + Communicate and envision service concepts and ideas using methods & tools that illustrate all the components and touch-points of the service. Pulling together all aspects of the service design offering. + Inspire innovative approaches to design, using creative facilitation techniques and taking the lead at client meetings, internal company meetings, brainstorming and external design events. + Encourage innovative approaches to design techniques, enabling the design team to embrace different angles to a design problem. + Create “focused innovation” that balances the client’s business needs while meeting their goal of improved user or service experience. + Create design briefs based on project proposals and client feedback. + Have an understanding of how user research should be integrated into a project. + Embrace and harness new technologies. + Work with technical architecture, databases, and clouds to design and document new services. **Qualifications** **Qualifications** + U.S. Citizen + Bachelor's Degree + 4 years experience + Strong hands on experience with design tools + Experience bringing a strategic perspective across a variety of work streams + Strong influencing, negotiation and communication skills, both written and verbal + Storytelling and a relationship building skills + Excellent presentation skills + Strong client communication skills + Experience developing rapid prototypes + Ability to obtain a U.S. government security clearance. + Experience in agile working environments **About** **steampunk** Steampunk is a **Change Agent** in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Health and DoD sectors. Through our **Human-Centered delivery methodology** , we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges. As an **employee owned company** , we focus on investing in our employees to enable them to do the greatest work of their careers – and rewarding them for outstanding contributions to our growth. If you want to learn more about our story, visit http://www.steampunk.com . _We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Steampunk participates in the E-Verify program._ Refer a Friend (https://careers-steampunk.icims.com/jobs/5059/service-designer/job?mode=apply&apply=yes&in\_iframe=1&hashed=-336029103) **Need help finding the right job?** We can recommend jobs specifically for you! **Job Location** _US-VA-McLean_ **Posted Date** _4 months ago_ _(1/22/2024 10:14 AM)_ **_Job ID_** _5059_ **_Clearance Requirement_** _Public Trust_