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The Software Development Manager is responsible for the management of the Agile software development lifecycle for the Service Delivery Platform.  You’ll work with internal lines of business and vendors on building a cutting edge, competitive delivery platform with a deep understanding of customer portals, self-service portals, eCommerce (online ordering) systems, big data, data analytics and software development.  This role is responsible for the development and execution of the product roadmap and ongoing prioritization of backlog items.  The Product Development Manager drives and ensures that the Service Delivery Platform/Portal meet project requirements, timelines, and budget requirements.

RESPONSIBILITIES, other duties may be assigned.

Coordinate with internal teams to ensure business requirements are gathered and user stories are created for current and future Development Projects.Manages development and contractor relationships on current and new project roll outs.Works with off-shore development team to ensure development requirements are prioritized, developed per user stories and working properly.Primary liaison between Sales, Marketing, Training, Engineering, Operations, Legal, and client needs for the Service Delivery Platform.Understands and guides SDP and current supporting system architectures and integration.

BASIC QUALIFICATIONS

Bachelor's Degree or equivalent professional experienceFive or more years of software development management experienceThree or more years experience managing within Agile software development lifecycle frameworkKnowledge of portal software, design and development Experience with use of remote collaboration toolsUS Citizenship is required by law for this position due to federal customer contracts

PREFERRED QUALIFICATIONS

Two or more years of experience working in a Data Center environment

KNOWLEDGE, SKILLS, AND ABILITIES

Excellent interpersonal skills (communication, conflict resolution, negotiation, etc.) when dealing with internal and/or external audiences at all levels of managementUse organizational skills to determine prioritization and appropriate multitasking.Focus on scope, tone, and quality of processes and their respective documentation, as well as the associated goals, priorities, deadlines, and weaknesses.Ability to work independently, with supervision, on a project of varying complexity.

TOTAL REWARDS

This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits.

This position is Bonus eligible.

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action.  We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings.  We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law.  We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

The "Know Your Rights" Poster is included here:

Know Your Rights (English)

Know Your Rights (Spanish)

The pay transparency policy is available here:

Pay Transparency Nondiscrimination Poster-Formatted

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.