Responsibilities

·       Manages all aspects related to drivers.

·       Supervises driver performance to ensure proper balance is achieved with business needs and driver needs; discipline and/or write up drivers when warranted; makes recommendations for terminations.

·       May assist with the set up and management of new accounts.

·       Responsible for addressing issues and disputes for drivers.

·       Track and work with the customer(s) to receive assigned lanes and commitment levels from shipping locations. Includes responsibility for the ETA of the trucks at each stop.

·       Ensures drivers and equipment are performing as necessary to provide on-time service.

·       Ensures all fleet maintenance programs are current on tractors and trailers.

·       Maximizes revenue per tractor through appropriate equipment utilization.

·       Documents and communicates all service related issues.

·       Develops a sense of trust and integrity with the customer.

·       Seeks appropriate guidance from leadership on matters that could negatively impact USX financially.

·       Plans loads for driver pick up and drop offs based on availability, preferences keeping in mind driver hour requirements; contacts drivers with schedules

·       Coordinates with drivers on physicals and random drug screens as well as CDL renewal deadlines based on Safety Department tracking and correspondence.

·       Maintain proper attendance and punctuality to ensure that the department is operated in an efficient and cost-effective manner.

·       Other duties as assigned by management.