At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.
Department OverviewInside Sales is a vital part of each regional sales team. We are the first point of contact for new clients. We provide resources for various regions globally. Our role includes assisting with project details and generating new business.
Job Description
Fundamental job responsibilities required:
- Lead a team of inbound sales reps who will answer and qualify customer/client pre-sale inquiries concerning Motorola solutions, products, or services.
- Build processes and reports to hold team accountable and to improve efficiency
- Collaborate with performance marketing to analyze and optimize lead quality and email design and deliverability
- Continue to enhance and update lead qualification criteria
- Hire and train new team members
- Coach and nurture team members to build their skills and provide them with growth opportunities within the organization
- Educate team on respective business processes and procedures- proactively continue to understand products & solutions
- Work alongside other Inside Sales managers to update processes, understand changes happening, and communicate across teams
Additional Knowledge/Skills:
Deep understanding of Salesforce reports and dashboards to analyze data and to pivot accordingly
Proactively utilize strong problem-solving skills in order to maintain and improve qualification rates
- Demonstrate active listening and consultative selling skills when promoting additional products and services and resolving
- Build and maintain a deep understanding of our competitive landscape
- Exercise multi-tasking skills when managing multiple systems and applications
Basic Requirements
- Utilize internal business tools and applications to effectively target and resolve issues.
- Superior communication (written, verbal, and interpersonal).Perseverant; works hard and handles objections well
- Required native or fluent English and Spanish languages both verbal & writing.
- Proficiency in Salesforce, Outreach, Hubspot, and picking up new technologies quickly as we advance
- Professional, friendly and positive disposition
- Commitment to company vision, mission and values
Basic Requirements
EDUCATION: BA/BS preferred
EXPERIENCE: 2-5 years, SaaS sales experience
Travel RequirementsNone
Relocation ProvidedNone
Position TypeExperiencedReferral Payment PlanYesCompanyMotorola Solutions Portugal, Lda
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com.