Description Are you motivated by complex problems that require diverse teams to solve? Do you enjoy working projects through to successful completion? If so, we're looking for someone like you to join our team at APL. Our Communications Department is seeking a Technical Lead to be part of our Operations and Finance team and in partnership with our Technology Manager, to provide project management for our IT and building facility’s needs. In this role, you will serve as a hands-on technician on various IT systems as well as a project manager for technical work in COMM facilities. As a Technical Operations Lead... Your will be responsible for IT Operations for the critical department systems under the direction of the Technology Manager.These duties will include: Maintaining technology needs in classified spaces in partnership with the classified support team. Managing Operations of 3 Virtual Machines running licensing software Tracking the software licensing costs, seats, and renewals for the department software Executing the Technology Roadmap with the Technology Manager Responsible for small local fiber network and fiber drops for staff Maintain the technology equipment closet and inventor. You will be leading the facility Operations for the department building and spaces, managing trouble tickets and coordinating fix actions. Responsibility for all facility ticketing to the Facilities Help Desk. Facility issue and resolution tracking Qualifications You meet our minimum qualifications for the job if you... Possess a Bachelor’s degree in a technical field (information systems, engineering, computer science, or related area) or equivalent years of professional work experience of project management experience. Have networking fundamentals and experience working with network switching equipment. Strong analytical, multitasking, and social skills with the ability to develop strong working relationships within teams and across the organization. Ability to prioritize work assignments, communicate progress to stakeholders, and provide timely work. Solid sense of excellence in customer service with evidence of follow-through and completing tasks. Shown success with conflict resolution and demonstrable people leadership skills. Are able to obtain Secret level security clearance. If selected, you will be subject to a government security clearance investigation and must meet the requirements for access to classified information. Eligibility requirements include U.S. citizenship. You'll go above and beyond our minimum requirements if you... Have a Master’s degree in a technical field (information systems, engineering, computer science or related area). Have at least 5 years of project management experience or Project Management Professional (PMP) certification. Have CompTIA Network+ and Security+ certifications. Hold an active Secret security clearance. If selected, you will be subject to a government security clearance investigation and must meet the requirements for access to classified information. Eligibility requirements include U.S. citizenship. Why work at APL? The Johns Hopkins University Applied Physics Laboratory (APL) brings world-class expertise to our nation’s most critical defense, security, space and science challenges. While we are dedicated to solving complex challenges and pioneering new technologies, what makes us truly outstanding is our culture. We offer a vibrant, welcoming atmosphere where you can bring your authentic self to work, continue to grow, and build strong connections with inspiring teammates. At APL, we celebrate our differences and encourage creativity and bold, new ideas. Our employees enjoy generous benefits, including a robust education assistance program, unparalleled retirement contributions, and a healthy work/life balance. APL’s campus is located in the Baltimore-Washington metro area. Learn more about our career opportunities at http://www.jhuapl.edu/careers. About Us APL is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, physical or mental disability, genetic information, veteran status, occupation, marital or familial status, political opinion, personal appearance, or any other characteristic protected by applicable law. APL is committed to promoting an innovative environment that embraces diversity, encourages creativity, and supports inclusion of new ideas. In doing so, we are committed to providing reasonable accommodation to individuals of all abilities, including those with disabilities. If you require a reasonable accommodation to participate in any part of the hiring process, please contact Accommodations@jhuapl.edu. Only by ensuring that everyone’s voice is heard are we empowered to be bold, do great things, and make the world a better place.