Job Summary:

Who Are We?

Live Nation Entertainment is the world’s leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster, Live Nation Concerts, Front Line Management Group and Live Nation Network. 

As the largest producer of live music concerts, Live Nation Concerts operates over 45 venues across the United States.  For additional information, visit http://www.livenationentertainment.com/.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! 

WHAT THIS ROLE WILL DO

Cash Handling; Bank Procedures and Check-out ProceduresMaintain superior customer service both in person and over the phonesAnswer phone with prompt and courteous attitudeGuest RelationsWill Call WindowRunning Ticket Program on Computer for SalesAncillary Sales - greeting customers after they are scanned into the venue and help them purchase upsells and upgrades.Processing Opening and Closing PaperworkKnowledge of Talent and EntertainmentHave a positive attitudeKeep a clean, well-groomed appearance

WHAT THIS PERSON WILL BRING

Required:

Working Knowledge of Phone Handling, Cashiering, Customer ServiceEntry level knowledge of basic computer operation and Point of Sales systemsSkill in guest relations, phone etiquette, cash handling, filing, multi-task environment, attention to detailAbility to communicate, work well with others, work in a high-volume and sometimes stressful environmentAbility to type 30 wpmHigh School DiplomaMust be available to work at least 60% of shows already scheduled

Preferred:

Previous Ticketing experienceWorking knowledge of Windows based PC programs

Physical Demands/Working Environment:

Working environment is fast-pacedPosition requires repetitive use of arms for answering busy phones and typingCandidate must be able to work outdoors and stand for long periods of time