Are you interested in working with the World’s leading AI-powered Quality Engineering Company? Ready to advance your career, team up with global thought leaders across industries and make a difference every day? Join us at Qualitest!

 

We are looking for a Data Collection and Logistics Coordinator to join our growing team. This position is on-site in Newark, NJ.

 

Job Description:

 

We are looking for Logistics and Data Collection Associates to support Ground Truth Data Collection initiatives and contribute to the development of AI enabled products and services. The focus of ground truth data collection is to capture various types of data relating to humans, speech and environments to enable quality Artificial Intelligence and Machine Learning algorithms. Associates will be responsible for calling participants in our participant database for outreach, scheduling participants for our user studies, performing data collection directly with participants while utilizing sophisticated equipment in an office environment. The ideal candidate has the perfect blend of customer service and technology skills.

 

Responsibilities:

 

- Participant outreach and scheduling

- Guide hired research participants for data collection sessions in a secured office environment to perform scripted data captures

- Prep and maintain assigned equipment and ensure security of proprietary devices

- Prep participants for capture including intake, NDAs, scripting and answering questions

- Maintain capture environment and implement lighting and staging changes if needed

- Respond swiftly to project updates and changes

- Provide feedback to operations lead on project improvements

- Perform data uploads

- Troubleshooting: Ability to mitigate issues, customer-facing or technology related

- Other tasks as assigned

 

Skills and Requirements:

 

- Strong face to face customer service experience

- Strong communication skills

- Professional appearance and demeanor

- Technologically adept and familiar with latest trends in technology; AI/ML/AR/VR

- Organized and detail oriented

- Thrives in a team environment

- Ability to manage responsibilities in a fast-paced environment

- Comfortable using MacOS and IOS devices

 

Experience:

 

- Experience in a related role such as customer service or data collection

- Experience with Microsoft Office 365 and its components (SharePoint, Forms, Outlook, Word, Excel)

- College degree and 2+ years working in a team environment

 

Why QualiTest?

Be a part of a company who strives to support for diversity and inclusion in the workplace – we are one, we are many at Qualitest. Celebrate culture, share knowledge with engineers from around the globe, and inspire each other through our differences. Local and global opportunities – we offer you internal rotation and international mobility opportunities to grow your career. Clear view of your career and progression with the company – Qualitest is growing massively and giving you the opportunity to grow with us. Work hard and play harder with our flexible and casual culture. Take a break from work and join an employee event, or enjoy the amenities and games provided from one of our Employees Centers. Save your earnings and prepare for your future by enrolling in our 401k plan where Qualitest will match your contributions accelerating your savings plan. Take care of health with enrollment into one of our competitive healthcare benefits. Qualitest will match towards your HSA if you choose to participate. Never stop experimenting and learning with Qualitest Tech academy: 3000+ training courses, mentorship programs, technical tribes, sponsored certifications, leadership programs and much more Stay active and get rewarded with our Corporate Wellness Program. We pay your Gym membership and giving you opportunities to Earn additional vacation times for attendance the gym! Competitive Salary of $62,000 - $70,000 per year Earn bonuses via our Client Referral and Employee Referral Program’s. Refer and earn – tap your network for net-worth. Planning a vacation? Looking for car insurance? Get access to Qualitest Employee Perks for discounts on anything from travel to electronics. With so many offerings the savings are endless!

 

Intrigued to find more about us?

Visit our website at Careers - Qualitest Group

If you like what you have read, send us your resume and let’s start talking!