Kanagawa, Japan
3 days ago
【WDAM】Hard Service Supervisor @ Multinational Personal Goods Company in Kawasaki

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

MAJOR RESPONSIBILITIES

Team Structure:4  JLL (Governance Manager  Hard Service Supervisor / Soft Service Supervisor / Data Analysis &Soft Service Operator )+ 2 vendor (Mailroom staff)

Service hour :9:00-17:45

Office location: Mizonokuchi, Kawasaki

Below is scope of service for Hard Service Supervisor

Managing ticket requests of Archibus.Conducting PPM and reactive maintenance of scientific equipment and utilities in client building.Data tracking and create action plan for service improvement, efficiency.Supervising maintenance & construction work.Project Manager duties for onsite small project.Stay Project related duties Only maintenance related issues.Facilities management in office, office inspections, etc.Other overall facilities duties.

担当業務詳細

アーキバスシステムからのチケットリクエスト対応。ビルのユーティリティとラボ内の科学機器の計画的予防保全と事後保全メール対応(受領、連絡、引渡し)案内送付&各種ベンダー管理、対応(ベンダー入館証貸出、エスコート、納品確認、納品書の受領)データトラッキングとサービス改善、効率化のためのアクションプラン作成メンテナンスや修理の作業立会オフィス内の小規模プロジェクトのPM 業務ステイプロジェクトのメンテナンス関連でのサポートビル管理対応(業者の作業届の転送、管球切れ、空調調整、清掃依頼をビル防災センターへ連絡)オフィス内の設備管理、オフィスインスペクションなどその他、ファシリティ業務全般
 

Key Skills

Communication skill to establish trust relationship with team, vendor, stakeholder, Landlord, etc.Effective Communicator and Team PlayerHas a customer-oriented attitude; flexible, listen, proactive, eager to learn.Self-learning & Quick- learn to adapt changes.
 

Required Skills

Over 3 years’ experience in Hard Service Facilities managementOA Skills Microsoft office (Outlook, Word, Excel, PowerPoint, Other tools (Teams, Zoom, etc)Business level English (There are non-Japanese Employees in the office so daily communication by both verbal & written English is required)Track numbers accurately, perform task by monthly cut-off date. Demonstrates proactive & professional approach to customer service.Demonstrates proactive & professional approach to customer service.

Location:

On-site –Kanagawa, Japan

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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