JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Overall Role

This position will be responsible for providing a comprehensive range of services in the Facility & Workplace Services with a focus on customer centricity, continuous improvement, operational excellence, safety, and compliance.

The responsibilities will include operations, maintenance, purchasing of material, equipment & supplies, pantry management, and helpdesk etc.

Duties & responsibilities

MAJOR RESPONSIBILITIES

The Lead Facility Manager will be responsible to manage the tactical delivery for the assigned property/facility and be the on-site key point of contact for client, stakeholders, and vendors.

Client office location:             Hanzomon, Tokyo (directly connected to the station.)

Scope

Account Management (Governance, Supplier / Vendor Management, Financial Management, Capital Project (ad hoc)Operational ReportingService management including vendor service: Reception, Mail, Panty service, EHS support, Indoor plants, Cleaning service, Daily inspection, Safety equipment, Event support, PPM, BCP, Sustainability, Seating, Access card, Stationary, HelpdeskEvent management

Candidate Specification

Key skills

Communication skill to establish trust relationship with team, vendor, users, client, stakeholder, Landlord etc.Has a customer-oriented attitude, action; flexible, listen, proactiveEstablish JLL standard procedure and lead team to meet the expectationComprehensive FM knowledge for both soft, hard and project

Required skills

Over 3 years’ experience in Facility industry or some areas which utilize past experiencesDemonstrates proactive & professional approach to customer service.People managementBusiness level English

Location:

On-site –Tokyo, Japan

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.