Job Description

As Director of Direct Marketing Asia, you are responsible for team management to meet and exceed budgets while improving the customer experience. The focus of the role is to optimize direct marketing performance and operational efficiency to achieve HGV’s key objectives.

This position will also be expected to make a significant contribution to create and optimize sales and marketing strategies, including the development of campaigns, products, and financial initiatives. 

This position is based in Japan and reports to the VP Marketing Asia, collaborating closely with teams in Korea, Hawaii and Orlando. 

Manage the annual budget, P&L, ROI and KPIs. Ensure compliance with all marketing programs. Oversee and manage multiple teams including Inbound, Outbound, Customer Care, Quality assurance, Project and Outsourcing. Respond to guest complaints and non-standard requests. Identify process improvements to increase efficiency. Provide coaching. guidance, and development to direct reports to ensure optimal performance. Establish competitive compensation plans to maximize team member performance. Performs other related duties as assigned

スケジュール

オフィス勤務

勤務時間はフレックスタイム制

各種制度

通勤交通費支給 社会保険完備 東京不動産業健康保険組合 国内外ヒルトングループ（ホテル）社員割引 社内公募制度 確定拠出年金（401k） 定年制度（満65歳）

年間休日
120日以上

休日・休暇

週休2日制 慶弔休暇 有給休暇 育児休暇 介護休暇 祝日振替 特別休暇／年5日（会社規定による）