JOB DESCRIPTION

Job Title

Receptionist, Campus

Evaluation Type

Non-Exempt

Department

Designated Campus

Pay Grade

P3

FLSA

Non-Exempt

Date Revised

February 2023

Supervisor

Designated Supervisor

 

BASIC FUNCTION & RESPONSIBILITY: Direct all incoming telephone calls and greet visitors providing basic information and services. Represent the campus in a professional and positive manner. Assist with the efficient operation of the campus office.

 

ENTRY QUALIFICATIONS: High school diploma or equivalent and one year of related experience.

 

KNOWLEDGE, SKILLS & ABILITIES:

Knowledge of acceptable telephone Skill in applying policies and Skill in operating standard computer and software Skill in written and verbal Skill in providing excellent customer Ability to operate a multi-line telephone Ability to organize and prioritize

 

CHARACTERISTIC DUTIES & RESPONSIBILITIES: The essential functions, pursuant to the Americans with Disabilities Act, may include the characteristic duties, responsibilities, knowledge, skills, and abilities noted herein; however, this is not a comprehensive listing of all functions and tasks performed by positions found in this job description.

 

Support of Administrative, Fiscal and/or Facilities Functions:

Process incoming calls efficiently and route to correct Update the announcement memo for the main telephone Provide general information and assistance to all callers and visitors in a friendly and professional Act as liaison between the campus and its customers. Greet and verify identification of visitors, answer walk-in inquiries and refer visitors to appropriate office or Assist with campus projects and perform clerical tasks as Provide assistance to staff/campuses/departments as Receive, sort, and distribute mail, messages, documents, and other deliveries. Maintain computerized files using personal computer, including reports, employee roster, and mailing lists. Assist with the scheduling of teacher conferences. Maintain confidentiality.

 

Student Support:

Assist in resolving parent/student issues and concerns in a timely Assist with the receipt and distribution of student materials, including homework requests. Assist in managing student behavior in accordance with Student Code of Conduct and student handbook.

 

Organization Improvement:

Work collaboratively to improve

 

Professional Growth and Development:

Participate in professional development that increases effectiveness and improves District

 

School/Community Relations:

Interact positively with employees and the community to provide needed information and to promote the District in a favorable

 

Organization Morale:

Participate in team building activities and the decision-making process as Communicate and collaborate with campus/department staff to enhance service delivery and customer

 

Other Responsibilities:

Comply with policies established by federal law, including but not limited to State Board of Education and local Board Perform other job-related duties as

 

SUPERVISION EXERCISED: None.

 

 

PHYSICAL & MENTAL DEMANDS:

Maintain emotional control under stress. Work with frequent interruptions. Use computer for prolonged period resulting in repetitive hand motions. Lift and/or move up to 20 pounds occasionally. Sit for extended periods of time.

 

ENVIRONMENTAL FACTORS:

Work is normally performed in a typical interior office work environment with little or no exposure to physical conditions.