Come to work and be ready to think on your feet, grow your skills, and embrace the many opportunities. Our Distribution Centers are the key to getting new products out to TJ Maxx, Marshalls, HomeGoods, Sierra, Winners, Homesense, and TK Maxx. To keep up with our ever-changing inventory, we stay nimble and adaptable. No day is the same, and that’s just how we like it. Every shift is a new opportunity to Discover Different - and support each other along the way.
Customer Service: Be responsive, demonstrate strong business acumen, and maintain excellent customer satisfaction levels regarding HR support.
Business Acumen: Maintain a working knowledge and understanding of the business (including Engineered Standards) to ensure alignment between business strategy and HR practices. Proactively anticipate and respond to the needs of the business.
Communication: Effectively influence and communicate (verbally & written) when interacting with associates, and all levels of leadership.
Change Management: Work with the business to proactively assess, plan for and navigate the organization through change to achieve desired business results. Support leadership and operational changes by partnering with HR Management and/or Learning & Development to implement organizational development and effectiveness initiatives.
Recruitment/Workforce Planning: Recruits, sources and selects internal and external candidates to include coordinating and attending job fairs, local colleges and networking functions; Proactively develops relationships within the community and with outside sources to identify diverse talent availability during high staffing demands; Responsible with full cycle staffing of all General Warehouse Associates, Temporary Associates and Home Office Associates, and supporting Supervisory level positions; Use the TMS system to source for candidates and will have responsibility for compliance within the I9, Everify, and Reverification processes. Responsible for the General Warehouse bid process, General Warehouse transfer process, orientation and new hire follow up. Meet with the DC Management team to understand business goals and anticipate future staffing needs. Plan appropriately to ensure DC staffing levels are met. Proactively strategize with management to recruit new hires based on production requirements.
Associate/Labor Relations: Promote a positive work environment by managing conflicts through timely and effective resolution. Conduct internal investigations (as assigned) to include case intake, preparation, and witness and subject interviews, and complete investigation reports. Present case findings to the Human Resources Business Partner II and/or Sr. Human Resources Business Partner for final recommendation. Conduct monthly rap sessions with HO non-exempt staff. Support Associate Relations & Labor Relations by administering and advising all levels of associates on company policies, procedures, union contract administration, and benefit programs. Provide counseling and recommend resolution to associate/supervisory union and non-union issues. Ensure Open Door, diversity and other values related issues are resolved effectively. Conduct interventions, fact-findings and resolve conflicts as they arise. Counsel and provide referral resources for work-life balance (TJX Associate Assistance Program).
Learning & Development: In partnership with L&D, ensure the effective training and development of supervisors and associates on the floor. . Provide coaching, facilitate discussions, and make recommendations for non-exempt associates’ and D/C Supervisors’ development needs. Consult with L&D to follow up on operational issues, such as work methods, productivity, and new hire follow-up.
Legal Compliance: Stay abreast of and enforce compliance with employment laws. Partner with Human Resources Business Partner II & Sr. Human Resources Business Partner to address potential Position Eliminations/Reductions in Force (RIF) and other litigious matters. Support Human Resources Business Partner II in response to claims filed with external agencies (DOL, EEOC).
HR Metrics: Generate and analyze HR metrics to monitor HR’s performance and take appropriate action to leverage areas of strength and address gaps/opportunities. Monitor and conduct attrition trend analysis and develop retention strategies.
At TJ Maxx there’s so much potential to discover something new. A new day means new merchandise, and a fresh chance to reinvent retail. Discover Different means that we want you to bring your whole self and your sense of style to work with you every day - just as Associates do throughout the entire TJX family, which includes Marshalls, HomeGoods, Sierra, and Homesense.
Discover Different also means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.