Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian church.  Its message is based on the Bible.  Its ministry is motivated by the love of God.  Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Position Summary

Pregerson Family Center at Westwood (WTV) is a 40-unit housing facility operating under two contracts, one with the Los Angeles Housing Authority (LAHSA) bad one with the Veterans Administration (VA).  The Operations Manager will be responsible to managing the Maintenance Technician, Janitor and onsite Property Manager.  The position is responsible for the upkeep of the property including all apartments, negotiating, hiring, and managing outside vendors, monthly billing of the two contracts and, working with Headquarters & the Director in keeping within the budget.

Essential Functions

Regularly meet with the WTV Director to devise and implement strategies for the successful fiscal and operations of the property. Contract execution, billing and compliance, including ensuring WTV is in compliance with all contracts. Maintain all files for the program, business and personnel files. Prepare reports required by external agencies as needed, including HMIS reports, LAHSA and VA reports in conjunction with the WTV Director, Collaborate with Staff to ensure the property is properly maintained, apartments are turned around in a timely manner and, take appropriate action as needed including reporting to the WTV Director on any critical needs. Bid and negotiate service contracts, procuring all necessary building supplies, managing maintenance, janitorial staff and property manager and, vendors. Prepare vacant units including renovation oversight and handle any property claims impacting the apartments. Manage property expenditures in accordance with budgets. Respond to all residents’ requests for repairs in a timely manner. Assist Director with budget preparations. Maintain personnel files, plan coordinate and implement all personnel training required and, ensure program vehicles are properly maintained.

Working Conditions

Ability to walk, stand, bend squat climb, kneel and twist on an intermittent or sometimes continuous basis.  Ability to be able to lift up to 50lbs.  Ability to grasp, push, pull objects such as file cabinet drawers and reach overhead.  Ability to operate computer, fax and telephone.

Minimum Qualifications    

College degree and/or minimum three years’ experience with tax credit multi-family unit property management. Understand and support the Mission of the Salvation Army. TB test required CPR/First aid certification Criminal background check Certification for Protect the Mission Excellent problem solving, multi-tasking and organizational skills. Must be able to work independently Must be able to perform each essential function satisfactorily. Valid Driver’s license/MVR certification Work knowledge of budgets and, property management

Skills, Knowledge & Abilities

Ability to exercise sound judgement. Understand contracts and billing requirements for government contracts Excellent problem solving, ability to multi-task, and excellent time and organizational skills. Strong computer skills especially with excel Human Resource knowledge Must work well with others Ability to empathize with clients and staff, while still enforcing community rules and policies. Effective communication skills both verbal and in writing. Ability to write reports, business correspondence, and procedures. Ability to effectively present information and respond to questions from residents, vendors, government officials and, the general public.