Job Description Cake decorators create, decorate and sell bakery products, including cakes, special occasion cakes, cupcakes, snack cakes, pastries and muffins and other products. Some Job Responsibilities include: "• Creating all varieties of cakes and cake products, by special order of using standard company styles and patterns. • Answering phones and taking customer orders, ensuring orders are completed on time and to the customer's satisfaction. • Maintaining a positive and friendly attitude towards customers and fellow team members. • Engaging with customers through smiles and greetings, offering product information, providing selling suggestions and active sampling and always giving a genuine thank you. • Maintaining bakery department's image for the highest quality and freshness. • Controlling freshness by coding all products, rotating them and pulling any out-of-code merchandise daily. • Wrapping, package and pricing all products accurately and legibly in accordance with established department procedures and guidelines. • Processing cash register transactions, giving back change, processing checks, credit and debit cards, and refunds. • Using scale printer machine, ensuring weights and pricing are correct. • Understanding the importance of and monitoring product pricing, signage, and placement as well as the use of product shelf tags and shelf signage. • Keeping a clean, neat and orderly check stand/sales counter and work production areas. • Displaying baked goods following bakery department and/or merchandising guidelines. • Taking customer orders, ensuring orders are completed on time and to the customer's satisfaction. Performs other duties as needed or assigned by management. Must be at least 18 years old. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time .This description reflects management's assignment of essential functions. It does not proscribe or restrict the tasks that may be assigned. This job description is subject to change at any time. Employer provides reasonable accommodations to a qualified employee that does not impose an undue hardship on the employer. " Job Qualification "• With both customers and team members, remain helpful, tactful and courteous. • Work quickly and efficiently, sometimes with little direction, to accomplish assigned duties. • Add, subtract, divide, multiply and perform other basic business math calculations. • Read UPC codes, product labels, shelf signage, business forms, and posted company policies/procedures. • Be knowledgeable of a wide variety general department products (grocery, frozen food, HBC, non-foods, liquor, DSD and dairy), including their locations in the store. • Memorize product locations. • Be dexterous enough with hands and fingers so as to be able to fill and rotate products quickly and use necessary equipment, including box cutters. • Communicate openly and professionally through appropriate body language, facial expressions and speech, also communicating in writing when necessary. • Listen to and understand verbal and non-verbal communication of customers and fellow members. • Stand for long periods of time, bend and twist, and frequently lift and/or maneuver merchandise and supplies weighing 30 – 50lbs. • Lift 50 and maneuver up to 100 lbs. while breaking down large and very heavy pallet loads of produce cases, boxes and bags. • Operate manual and electric pallet jacks. • Often work in walk-in refrigerated coolers. • If called upon, night crew clerks may need to learn use of cash registers. "