DRIVER CHECK-IN CLERK:
To check in drivers after completing their route. Provide timely and accurate verification of the drivers invoices, associated paperwork, returns and collections.
Shift: Open availability needed for shifts between 9:00 am to 10:00 pm, including Saturdays and some holidays.
Essential Duties and Responsibilities
· Promptly receive drivers as they arrive, their daily route sheet, and invoices to ensure all orders were delivered and signed by customer.
· Ensure invoices are properly noted for any exceptions, refusals, and shipping errors
· Inspect returned products and confirm invoice is properly noted for what type of return it is and that TABC stamps are intact, legible and coincide correctly with the customer invoice.
· Stage return items in designated area for management approval to validate that credit is approved.
· Receive payments collected and assure payments are accurate, signed and dated; cash must be counted at the time of check-in.
· Identify missed collections
· Communicate any reships with routing logistics and ensure merchandise is restaged according to zone in the dock area.
· Collect keys, gas cards and associated vehicle reports/records if any.
· Reconcile Daily Wholesale Payment Logs to be submitted to accounting at the end of the day.
· Drop deposits after each round of drivers collections have been logged.
· Keep Driver Check-In area clean, organized, and accessible to drivers to get checked in.
Key Competencies and Skills
· Computer/10-key data entry proficient
· Knowledgeable of Microsoft Office, including but not limited to Outlook, Excel, Word, etc.
· Verbal and written communication
· Listening skills
· Creative thinking, problem analysis and problem solving
· Customer service oriented
· Positive attitude and patience
· Speed and efficiency
· Organizational skills/attention to detail
· Product knowledge retention & recall
· Dependable / Flexible
· Adaptable to change
· Sound judgment