Rotational Program - Technology
The Tech Associate assists with recurring tasks across multiple areas of an organization's overall information technology (IT) infrastructure including analysis, development, and administration of IT systems software, hardware and databases, data processing operations, end user technology. This job gains experience and an overall feel for the company and the financial services industry by attending meetings, delivering presentations, and exploring business-specific tasks to better understand the organization. This job participates in a robust training and onboarding program followed by an ongoing speaker series, lunch-and-learns, and cohort engagement activities.

Key Responsibilities and DutiesHandles information technology support requests and procedures across the enterprise network in an efficient and timely manner.\nAssists with the configuration, monitoring, and maintenance of software applications to ensure the smooth running of information technology operations.\nPerforms clerical duties such as organizing documents, maintaining files, photocopying, and faxing.\nAssists in preparing information and research materials, including Powerpoint presentations.\nTakes notes during meetings and provides to team members.\nResearches and gathers documentation as directed by colleagues.\nAttends company functions, including trainings programs, speaker series, lunch-and-learns and social networking events that provide opportunities for career growth and personal development.Educational RequirementsBachelor's Degree Required Work ExperienceNo Experience RequiredPhysical RequirementsPhysical Requirements: Sedentary Work
Career Level
5IC

POSITION SUMMARY:

The Nuveen Operations associate assists with routine administrative, oversight and transactional operational processes, requirements gathering & documentation, oversight & controls, business performance measurement, process management, and data analysis from various sources within middle office operations to support the investment and client life cycle for the asset management business.

The program consists of (3) 8-month rotations totally 2 years and provides opportunities for hand-on experiences, skills training and valuable professional networking. The first focus will be on gaining the fundamentals and asset management business acumen while having opportunities to explore various tools, techniques, and disciplines within Nuveen Operations. The program includes an onboarding week followed by ongoing development and engagement activities, networking, access to mentors, current and former early career associates.

KEY RESPONSIBILITIES AND DUTIES:

Assist in routine tasks or processes with accuracy such as verifying transaction details, reconciliating information, and resolving basic discrepancies.Input data into systems and validate data accuracy against sources to maintain accurate data within operations and assist with compiling and distributing reporting.Document & maintain updated standard operating processes and proceduresResearch operational issues and assist in recovery and resolutionAssists operations analysts and managers with routine tasks or processes with accuracy such as verifying transaction details, reconciliating information, and resolving basic discrepancies.Build, cultivate and manage relationships with internal stakeholders and partner with team to provide high client service and solutions.Contributes to and support special ad hoc & strategic projects as they arise within functional operations area 

QUALIFICATIONS:

Required Skills:

Must have graduated with a Bachelor's degree or higher prior to the program's start date (June 2025).Participation in TIAA’s Summer Associate Internship Program preferred.

Desired Skills:

Bachelor’s or Master's degree in Information Technology, Mathematics, Data Analytics, Operations Management, Business Management, EconomicsExcellent problem solving/analytical skills/critical thinkingStrong verbal and written communication skillsSelf-motivated with a strong sense of ownership and accountability for tasks with ability to prioritize tasks and deliver on commitmentsUp to date with technology trends and basic understanding of asset management industryOrganized & detail oriented and ability to adhere to strict timelinesDesire to continuously learn and build professional development skillsWillingness to embrace change and collaborate to foster team successAdvanced knowledge of Microsoft Office products (PowerPoint, Word, Excel and Outlook)Knowledge of SQL, Tableau, Advanced Excel, Jira, Archer, MS tool Suite, Robotics, Machine learning, SAS, R, or Matlab and working with statistics

Anticipated Posting End Date:

2024-10-16

Base Pay Range: $71,000/yr. - $73,000/yr.

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location.  In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans). 

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Company Overview

TIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. We offer a wide range of financial solutions, including investing, banking, advice and education, and retirement services.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary.

Equal Opportunity

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Read more about the Equal Opportunity Law here.

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities. 

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team: 

Phone: (800) 842-2755

Email: accessibility.support@tiaa.org

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