Job Summary

Participates in and supports the operational activities of a business unit. Applies experience and complete working knowledge of the job and policies/practices to perform a combination of routine tasks and varied administrative/operational assignments.

Job Description

Please note: This posting is for a 4-month Student Summer 2025 placement with a start date of May 2025 and end-date of August 2025.

In order to be eligible for this 4-month Student position, you must either:

Be returning back to school after the work term end-date of August 2025; orIf you are not returning back to school (i.e. are graduating in April/August 2025), but you require the work term as a mandatory component to in order to graduate successfully.

Please ensure that you meet these eligibility requirements before applying - candidates who apply but are found to be ineligible are not able to be considered.

What is the opportunity?

RBC is seeking an energetic, curious design thinker who wants to help define the digital services and experiences of the future. Design researchers at RBC bring their endless curiosity, empathy and analysis skills to the fore on all aspect of design thinking – from finding and framing innovative challenges, primary research that allows you to define compelling narratives that communicate research insights, finding new value propositions that will delight people to developing lean prototypes to test value propositions with actual customers. The Design Researcher will work alongside experienced professionals and play a key role in defining digital product strategies that shape the way Canadians interact and think about their financial wellbeing.

What will you do?

- Collaborate with product managers and research partners to understand key customer target needs and moments of truth that reveal new opportunities to innovate.

- Support design researchers at defining current state customer pain points and mapping ideal future experiences.

- Work with product design and technology leads to deliver amazing experiences to market while developing new feedback loops and opportunities to optimize our digital and physical customer ecosystems.

What do you need to succeed?

Must-haves

- Passion for learning about people and behavior in the worlds they inhabit, and getting at the motivations that lie beneath.

- Ability to synthesize research into concreate frameworks and visualizations that business stakeholders will understand.

- Willingness to create lean prototypes and stimuli that tease out compelling value propositions with customers.

- Comfortable working on ambiguous, multifaceted fuzzy problems, sometimes alone but mostly with multidisciplinary teams in a dynamic environment.

 - Proficient with research frameworks and tools.

- Open minded, kind, considerate, focused on strategic outcomes and generally great to work with

- Relevant portfolio examples

Nice-to-have

- Working on a degree in Design, Psychology, Human Factors, Industrial Design, Human-Computer Interaction

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.  We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

- Leaders who support your development through coaching and managing opportunities

- Ability to make a difference and lasting impact

- Work in a dynamic, collaborative, progressive, and high-performing team

- Opportunities to do challenging work

Job Skills

Communication, Computer Literacy, Detail-Oriented, Interpersonal Relationships, Listening Effectively, Personal Development, Personal Initiative

Additional Job Details

Address:

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Student/Coop (Fixed Term)

Pay Type:

Salaried

Posted Date:

2024-12-24

Application Deadline:

2025-01-09

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
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We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.