Job Title: 24/7 Restaurant Expo/Runner
Salary/Shift: $16 + Tips: Days/Swings - $18 + Tips: Nights/Grave
Status: Full Time
There are many great advantages to work in our restaurants:
Free Hot Meal per shiftNon-smoking environmentSubsidized transportationWorking in and around the various restaurants and the casino floorWork with Elevated ingredientsAdvancement opportunities Responsibilities Organize the food as per orders to ensure quality and accuracyEnsure food is prepared and served in a timely mannerVerifies food ordersCommunicates with Management and servers in regards to menu changes throughout serviceNotifies servers of food pick upDelivers food as requiredDecrease expense through proper handling of productIncrease revenue through suggestive up-sellEnsure set up to the expedition area at the beginning of every shiftMonitor and maintain cleanliness, sanitation and organization of assigned service areaPrepare trays for food servers with the correct plates to ensure delivery efficiencyComplete side duties as required including polishing silverware, line set-up and filling condimentsPerforms other duties as assignedAbility to access the needs of others and actions required for high performance order processingTime management skillsServe Safe Certification an assetWHMDS training an assetKnowledge of techniques for preparing and producing food for consumption including storage and handling techniquesPrevious experience in a food environment in either front or back of the house Qualifications Knowledge of the Principles and Processes for providing excellent guest serviceEnsures the guests order is accurate and the quality is consistentEnsures the guest have a positive experienceConsistently demonstrate the proper sequence of serviceAbility to comply with policy and procedureKnowledge and skills to explain product and make suggestions for improvementAbility to take action frequently, collaborate with Team members and develop new ideasLearn and focus on the Eight Simple Principles for a Great Guest Experience and the MBH Chop House Fourteen Service Cycle and Key momentsProvide information and explain Players’ Club benefits, property amenities and marketing promotions as well as local attractions/activities to respond to guest inquiries accuratelyFood and beverage product knowledgeHandle guest issues by using the LAST PrincipleAbility to attract new guests and retains guests in a regular basisDecrease operational cost by reducing waste and working smartObserve and obtain information needed to enhance the overall quality of service from relevant sourcesAssess the value and importance of products and guests needs to maintain high standards of qualityPromote Teamwork and motivate high performance from Team MembersExpected to come to work on time, ready to workExpected to follow the MBH Appearance Standards
Not only does Monarch offer a luxury experience for guests we offer luxury benefits to our Team Members as well!
Full Time Team Members (30+ hours) will enjoy the following benefits and perks:
Paid Time Off6 Observed Holidays and Holiday PayHealth Benefit Insurance Package after 90 days includes: medical, dental, vision, life insurance, short term disability, 401k with company match
Part Time and Full Time Team Members (TMs) will enjoy the following benefits and perks:
1 Free Hot Meal per shift and Unlimited BeveragesUp to 48 hours of Sick Pay for Team Members Under 30 hrs per Week80% Subsidized Bus Transportation Options Free Covered ParkingEducation/Tuition/Certification Reimbursement (up to $6,000 per calendar year)Wardrobe/Uniforms and Dry Cleaning Provided Free of Charge for most positionsCareer Development and Advancement ProgramsTeam Member Anniversary Recognition (earn resort credit, vacation trips and more!)Team Member Hotel, Retail and Spa Discounts
Save your gas and mileage on your car! Check out these convenient casino bus routes at www.casinoshuttle.com. As a Team Member of Monarch, we subsidize your bus transportation up to 80%!
An Equal Opportunity Employer: Monarch Casino Resort Spa does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation. It is Monarch’s intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.
Need help finding the right job? We can recommend jobs specifically for you! Click here to get started.