2nd shift Customer Service Representatives openings
Robert Half Office Team
Description
We are in search of a diligent customer service representatives to join our team in the service industry, based in Kentucky. This role provides an opportunity for a short-term contract. The hours for this position are 12:30pm-8:30pm.
Responsibilities:
• Accurately process customer credit applications in a timely manner
• Maintain detailed and accurate customer credit records
• Promptly resolve customer credit inquiries
• Monitor customer credit accounts regularly
• Deliver excellent customer service to all customers and vendors
• Utilize critical thinking and problem-solving skills to make decisions and resolve disputes
• Efficiently multitask and manage several projects or service events simultaneously
• Use Microsoft Office Suite and CRM systems proficiently
• Ensure punctuality and dependability in all tasks.
Requirements • Demonstrated ability in answering inbound calls
• Proven experience in a call center customer service environment
• Strong customer service skills and ability to effectively address customer concerns
• Proficiency in data entry and maintaining accurate records
• Ability to effectively manage email correspondence and respond in a timely manner
• Experience with both inbound and outbound calls
• Proficiency in Microsoft Excel and Microsoft Word
• Experience in order entry and processing customer orders accurately
• Ability to schedule appointments and manage calendars efficiently. TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
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