The Print Operator is responsible for setting up and operating the high-speed continuous ink jet equipment as well as the sheet fed production printers handling all id cards.  This associate will manage jobs on the Zelis system, print paperwork, calibrate equipment, verify quality, prioritize jobs and troubleshoot equipment to meet hourly production standards.  The Print Operator will monitor and ensure all quality control processes are followed while processing letters and id cards to maintain standards.  The associate will be responsible for maintaining a high production throughput and should possess some mechanical and computer experience.

Duties & Responsibilities:

Sets up of printing equipment and releases print files to printer according to production schedule.  Checks for proper guide set-ups and sensor detections.

Checks final prints for proper print position, content sequencing and image quality.

Follows directions and instructions provided by the Production Manager on all production orders.

Notifies Production Manager of any mechanical needs or machine malfunctions.

Properly labels and tags printed lots for Letter-shop production.

Notifies Production Manager of any quality issues, spoilage or reprints that are required.

Follows all standard operating procedures and instructions relevant to the job, position and department
      accurately.

Follows established HIPAA, Compliance & Security policies, department policies, procedures, work
      instructions and safety and environmental guidelines.

Other duties as assigned.

Education and Experience:

High School diploma or equivalent GED required

2-3 years’ experience in production print environment preferred

Able to read and interpret documents such as safety rules, operating and maintenance instructions
      and procedure manuals.

Must have basic computer skills (data entry, etc.).

Strong mechanical aptitude preferred

Interpersonal  & Professional Skills:

Adaptability – Maintains effectiveness when experiencing major changes in work tasks or the work environment; adjusts effectively to work within new work structures, processes and requirements.

Teamwork/Collaboration – Proactively tries to build effective working relationships with other people; treats people with dignity, respect and fairness. Supports one another in order to move team towards the completion of goals.

Energy – Consistently maintains high levels of activity or productivity; sustaining long working hours when necessary; operating with vigor, efficiency, and determination over extended period of times.

Living the Vision and Values – Keeps the company’s vision and values at the forefront of decision-making and action.

Time Management – Effectively manages one’s time and resources to ensure that work is completed efficiently.

Quality Orientation – Vigilantly watches over job processes, tasks, and work products to ensure freedom from errors, omissions, or defects. Sets and maintains high standards of performance for self and others.

Safety Awareness – Identifies and corrects conditions that affect employee safety; upholding safety standards.

Communication – Communicates accurately, honestly and effectively both in oral and written form; practices active listening. Expresses thoughts and ideas with confidence; respecting opposing views.

Applied Learning – Puts new knowledge, understanding, or skill to practical use on the job; works hard to better self in work role.

Physical Factors & Requirements:

Stand for long periods of time

Able to lift 50 lbs. or more

Ability to push large heavy paper rolls with roll carts

Ability to bend, stoop and lay down when necessary

Follow all safety protocols for handling ink and cleaning solutions

Reliable transportation to and from work

Use standard office equipment

Must be able to maintain good attendance

Must be willing to work overtime as needed, significant overtime may be required during busy periods

Zelis is modernizing the healthcare financial experience by providing a connected platform that bridges the gaps and aligns interests across payers, providers, and healthcare consumers. This platform serves more than 750 payers, including the top 5 national health plans, BCBS insurers, regional health plans, TPAs and self-insured employers, and millions of healthcare providers and consumers. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.

Commitment to Diversity, Equity, Inclusion, and Belonging 
At Zelis, we champion diversity, equity, inclusion, and belonging in all aspects of our operations. We embrace the power of diversity and create an environment where people can bring their authentic and best selves to work. We know that a sense of belonging is key not only to your success at Zelis, but also to your ability to bring your best each day.

Equal Employment Opportunity  
Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

We encourage members of traditionally underrepresented communities to apply, even if you do not believe you 100% fit the qualifications of the position, including women, LGBTQIA people, people of color, and people with disabilities.  

Accessibility Support 

We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email TalentAcquisition@zelis.com.  

SCAM ALERT: There is an active nationwide employment scam which is now using Zelis to garner personal information or financial scams. This site is secure, and any applications made here are with our legitimate partner. If you’re contacted by a Zelis Recruiter, please ensure whomever is contacting you truly represents Zelis Healthcare. We will never asked for the exchange of any money or credit card details during the recruitment process. Please be aware of any suspicious email activity from people who could be pretending to be recruiters or senior professionals at Zelis.