National Capital Region, None, USA
376 days ago
3536 - US Retirement Specialist for Money In

• Expected to lead the Money In teams which includes the existing Phase 1 Money In teams (Client Contribution Listbill, Client Contribution eRemit, New Business) and RS Phase 2 Money In and Advisor Support team

• Manage all functions related to movement of money into the organization - payroll processing, participant and group implementations for payroll set up, new business/account set up, GPS set up/rebalance, Lock Box processing, Internal Transfers, Corrections both participant and group, and TOV Processing

• UAT for relevant applications

• SMEs for business requirements

• Participate in remediation efforts

• Clearing suspense

• Manage support mailboxes

• Make outbound participant NIGO calls - resources available to answer support hotlines for call center

• Bot monitoring and reporting

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