Description We are on the search for a 401k/S125 Service Associate I to be a part of our team in the Payroll Services industry, based in West Palm Beach, FL. In this role, your primary function will be to handle customer applications, keep meticulous records, and address customer inquiries, all while monitoring customer accounts and taking necessary action. This job offers a long-term contract employment opportunity. Responsibilities: • Accurately and efficiently process customer credit applications related to 401k and S125 services. • Maintain precise records of customer credit details. • Handle and resolve any customer inquiries related to 401k and S125 services. • Monitor customer accounts to ensure accuracy and prompt action when necessary. • Administer 401k - RRSP operations as per the set guidelines. • Make sure all customer credit records are up-to-date and accurate. • Take necessary action in case of discrepancies in customer accounts. • Manage customer interactions professionally and effectively. • Ensure compliance with all relevant regulations and standards in the 401k and S125 service provision. • Work towards achieving customer satisfaction and maintaining long-term customer relationships. Requirements • Possess a comprehensive understanding of 401k - RRSP Administration • Previous experience in the Payroll Services industry is desirable • Proficient in maintaining records of 401k and S125 services • Ability to handle client queries regarding 401k/S125 services • Familiarity with payroll software and systems • Strong customer service skills for interacting with clients • Excellent attention to detail for accurate record keeping • Ability to work in a fast-paced environment and meet deadlines • Excellent organizational skills for managing multiple tasks simultaneously • Strong communication skills for effective collaboration with team members • Proficiency in Microsoft Office Suite, especially Excel and Outlook • Understanding of regulatory and compliance requirements related to 401k and S125 services • Willingness to continually update knowledge of industry trends and changes. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .