Working at 55ip means standing at the intersection of finance and technology—and at the cutting-edge of wealth management!

As an Application Support Associate on the 55ip technology team, you will be at the forefront of finance and technology, leading a team of technologists to support next-level solutions that will impact a fast-growing business. You will use your in-depth experience in the design of support systems & processes, developing & mentoring a team of engineers, and serving client requests. You will employ the latest technologies, data management, and security practices in all aspects of application support & monitoring. Your critical thinking, clear communication, and collaboration skills will be key to your success in this role.

Job responsibilities:

Support the application systems and the technologies associated with the daily operations of the business, in a timely manner, ensuring a reliable and scalable production environment. Be responsible & accountable for triaging and escalating production issue causing outages Adhere to processes, company policies, required to deliver high quality services to clients & partners.

Required qualifications, skills and capabilities: 

Minimum of 7+ years of professional experience with at least 3 years in Production Support, DevOps, or Site Reliability Working knowledge in one or more general purpose programming languages such as Python, shell scripting Database server monitoring & administering skills, including intermediate-level understanding of SQL. Experience in supporting Web based applications (Nginx, WebSphere, Apache Tomcat, Mule) Understand source control techniques and/or familiar with Git / BitBucket Proficient in technology toolkits as ServiceNow, Jira, Splunk, Monitoring tools like Dynatrace, AWS Cloudwatch, Datadog, Geneos and job scheduling tools like Autosys and Control-M.

Preferred qualifications, capabilities and skills

Degree in Computer Science or equivalent practical experience in related technical field. Strong understanding and knowledge of cloud services (SaaS, IaaS, PaaS), Web-based applications and IT infrastructure Advanced skills in monitoring & administering Linux systems. Exposure to Windows based system would be nice to have.