68064642 - REGULATORY SPECIALIST I Date: Feb 5, 2025 The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforce\_operations/human\_resource\_management/for\_job\_applicants/e\_verify) . Requisition No: 846266 Agency: Agency for Health Care Administration Working Title: 68064642 - REGULATORY SPECIALIST I Pay Plan: Career Service Position Number: 68064642 Salary: $1,298.46 - $1,417.45 Biweekly Posting Closing Date: 02/19/2025 Total Compensation Estimator Tool (https://compcalculator.myflorida.com/) The Bureau of Field Operations is responsible for the survey and certification process of health care facilities across the State of Florida. These surveys ensure that all state licensed, and federally certified health care facilities meet the established state and/or federal requirements and patients and residents receive safe, quality health care. Field Operations staff also ensure the safety of residents in health care facilities when emergencies such as natural disasters occur. The Work You'll Do: The incumbent in this position performs independent work handling the daily administrative and operational functions of the Survey and Certification Support Branch under the supervision of the Field Office Manager. The person is responsible for a variety of assignments that require special research, coordination within the office, and in some situations, confidentiality is involved. The incumbent must acquire and maintain knowledge about the functional responsibilities of the office, AHCA rules, regulations, and procedures that affect office management practices, as well as specific responsibilities of Bureau of Field Operations Management. Keeps the Survey and Certification Support Branch management informed of assignments that represent sensitive, timely issues or major work projects for staff. Determines and assists with appropriate assignment of all items requiring the preparation of a response, report, or other type documents for the approval and signature of SCSB management staff. Prepares and tracks all assignments and ensures all items are received on the due date. Handles special assignments including confidential assignments involving coordinated responses and information gathering. Assists in the preparation of reports by formatting, preparing instructions, monitoring the completion, submission, and merging of work products into a single complete document. Manages files, both hard-copy and electronic documents, to include classifying, sorting, scanning, collating, filing, retrieving, and archiving documents in various Agency locations, primarily the bureau share drive. Conducts Quality Assurance reviews of files retrieved to assist SCSB report writers, analysts, and supervisors in the creation and publication of reports for field offices, bureau chief and deputy secretary, as directed. This includes pulling CASPER and some ASPEN reports, comparing documents for accuracy under the supervision of the process owner, and assisting with data entry for various performance monitoring reports. Provides technical support to internal staff to process regulation sets for revision. Maintains primary responsibility for My Florida Marketplace. Identifies budget issues and assists in problem solving. Reviews monthly budget reports and submits approvals and/or corrected information by the designated due dates. Perform project-based work as assigned including scheduling and arranging meetings. Assists with preparations for the provision of statewide training initiatives, including production and processing of travel requests. Creation of sign-in sheets, certificates, and name tents for all trainings. Training coordinator backup for authorization, creation, and distribution of training materials as needed. Acts as Personnel Liaison for the work unit, processing forms and maintaining training/orientation records. Provides training and technical assistance to Unit staff on matters concerning business functions, I.e., Agency correspondence style, personnel rules and regulations, requisitioning and purchasing, travel regulations and reimbursement policies. Maintenance of COOP listing, and Unit Contact information, updating as necessary. Prepares materials for meetings/trainings, assists with equipment setup and provides ongoing support. Acts as back-up receptionist for the unit, monitors CLOUD faxes, ensures incoming calls are answered and correspondence is handled timely. May travel to assist in the coordination of out-of-town trainings/meetings, and conduct training in areas of expertise. Performs other work as required. Receives and routes telephone calls. Receives, reviews, and distributes incoming mail. Provides support services to the SCSB and Bureau staff as needed. Serves as receptionist, screens, greets, announces, and routes visitors. Data entry into various systems (including Health Facility Reporting System (HFRS) during emergency events). Provides input and recommendations, assists in formulating and recommending programs and procedures to improve data integrity. Communicates in writing and by phone with other work units, consumers and providers as required to resolve QA and technical support issues, and follows up as necessary. Performs other work as necessary. Benefits of Working for the State of Florida: Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including: • State Group Insurance Coverage Options, including health, life, dental, vision, and other supplemental insurance options; • Flexible Spending Accounts; • State of Florida retirement options, including employer contributions; • Generous annual and sick leave benefits; • 9 paid holidays a year and 1 Personal Holiday each year; • Career advancement opportunities; • Tuition waiver for courses offered by Florida’s nationally ranked State University System ; • Training and professional development opportunities; • And more! KNOWLEDGE, SKILLS, AND ABILITIES Ability to compile, organize and analyze data. Ability to conduct fact-finding discussions. Ability to investigate, analyze, and resolve data integrity issues. Ability to understand and apply Florida Statutes, rules, policies and procedures for licensing and regulation of professionals and facilities, and consumer protection. Ability to provide consultative assistance to others. Ability to plan, organize and coordinate work activities. Ability to communicate effectively, both verbally and in writing. Ability to establish and maintain effective working relationships with others. Knowledge of medical terminology. Experience in specific software applications: Automated Survey Processing Environment (ASPEN), Laserfiche, Versa Regulation, Microsoft Office (Word, Excel, Access, Outlook), CorrFlow, Health Facility Reporting System (HFRS), CASPER. Ability to redact documents in accordance with Agency and HIPAA protocols. Ability to travel with or without accommodation. MINIMUM QUALIFICATIONS REQUIREMENTS Two (2) years of professional or nonprofessional experience in administrative work with Microsoft Office and computer data entry, as verified on the application. A bachelor’s degree from an accredited institution can substitute for the required experience. LICENSURE, CERTIFICATION, OR REGISTRATION REQUIREMENTS N/A CONTACT: CECILIA KNIGHT 850-412-4522 BACKGROUND SCREENING It is the policy of the Florida Agency for Health Care Administration that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clickinghere (http://www.dms.myflorida.com/content/download/97612/566545) . All documentation is due by the close of the vacancy announcement. Location: TALLAHASSEE, FL, US, 32308 Nearest Major Market:Tallahassee