Overview

Job holders within this Group Profile provide administrative support to managers and frontline staff by undertaking transactional work in a particular area. 

The job holder is expected to be competent in their area of work, any specific qualifications or training required will be detailed in the relevant job description. 

This is a non operational role which may involve contact with prisoners depending on their area of work. 

This role has no line management responsibilities.

Characteristics

Typical tasks associated with this Group Profile include: 

Organise, produce and maintain accurate records for area of workAct as contact point for all communications to the team. Prioritise and distribute communications to the appropriate person or relevant department in establishmentComplete monitoring returns for area of workInput requisitions on to the finance database and process requisitions for defined area of workCo-ordinate any awareness sessions for area of workPrepare paperwork for checking by manager, conducting initial checks as requiredCorrespond with relevant stakeholders and agencies to ensure that they are aware of information so that information is adequately sharedMaintain and check establishment databases, manual filing systems and logs of information, responding within agreed timescales and producing reports as requiredCollate information relating to relevant Service Delivery Indicators (SDI's)Act as secretary to meetings as required including organising agenda, taking, distributing minutes and action points

Job Descriptions relating to this Group Profile

The job holder once in post will be in matched to a job description; a sample list is shown below. The post is rotational so the job holder could during their career carry out the role of different job descriptions. 

Business Administrator : Activity HubBusiness Administrator : Business HubBusiness Administrator : EqualityBusiness Administrator : EstatesBusiness Administrator : Management CoordinatorBusiness Administrator : Offender Management HubBusiness Administrator : People HubBusiness Administrator : ProgrammesBusiness Administrator : PsychologyBusiness Administrator : Safe Decent and Secure Business Administrator : Safer CustodyBusiness Administrator : Security Intelligence CollatorBusiness Administrator : Substance Misuse and Drug StrategyBusiness Administrator : HealthcareBusiness Administrator : Observation, Categorisation and Allocation (OCA)Business Administrator : Establishment Television SystemsBusiness Administrator: Mobilisation, Transition and Transformation Administration SupportBusiness Administrator: Regional Admin support WalesBusiness Administrator: Regional Estates TeamBusiness Administrator: Safe Decent and Secure BenchmarkBusiness Administrator: Equality BenchmarkBusiness Administrator: Safer Custody BenchmarkBusiness Administrator: Resettlement Worker BenchmarkBusiness Administrator: OMU BenchmarkBusiness Administrator: Regional Admin Support (North East)Business Administrator: Regime Development

Essential Skills/Qualifications/Accreditation/Registration

Job holders must complete specific training in their specialism once they take up post.

An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh

Behaviours

Changing and ImprovingCommunicating and InfluencingWorking TogetherManaging a Quality ServiceDelivering at Pace