As an Arcadian, you already help us deliver world leading sustainable design, engineering, and consultancy solutions for natural and built assets. You are part of our global business comprising 36,000 people, in over 70 countries, dedicated to improving quality of life.

Everyone has an important role to play. With the power of many curious minds, together we can continue to solve the world’s most complex challenges and deliver more impact together.

Job Purpose:

Support the profitable growth of sales of our vertical buildings business that supports industrial, commercial, and public asset development and sustainment.   Drive exceptionally good client experiences through leading and inspiring strategic engagement with existing Clients and our delivery teams.  Targeted growth focus on capturing Alberta opportunities for Services and Solutions supporting building design, design advisory, engineering, and project/program management.  Working directly with our existing Practice Group Directors, Sector Leaders, Key Client and Priority Client Account Leaders and in a rapidly growing, high-performance business area

Role accountabilities:

Key Client Growth Leadership

Lead key client engagementsthrough The Arcadis Way Market to Opportunity (MtO) activities thru completion so that we can effectively drive Client awareness of our value propositions (services and solutions), identify and co-create opportunities to help our clients achieve their objectives, and enhance our client experience (CX) results Develop strategies and identify target client opportunities, collaborate across Business Areas to expand client relationships Explore and develop appropriate commercial strategies that meet client needs and align with Arcadis commercial objectives Identify sustainability and digital initiatives to drive client success Author “voice of the customer” elements of proposals, developing content that is tailored to the client’s requirements and aligned to identified win strategy (e.g., key messages / win themes) Accountable to ensure identification of opportunities and assigned to pursuit leaders to update during progression of opportunity, and collaboration activities are coordinated across the complete pursuit and delivery life-cycle Ensure CX across all points of client interaction Capture lessons learned that feed into other key client meetings and pursuits across Key Client accounts and Market Sectors. Identify continuous improvement of MtO processes, systems and tools to contribute to improved efficiencies to improve CX and better position for ideal project delivery models

Drive Sales Excellence

Collaborate with Practice Group Leaders and Account Leader on key client interactions, including attending relevant client engagements, industry forums, virtual media engagement, and conferences Conduct post-selection debrief with client and pursuit team to drive lessons learned/ best practice sharing Drive awareness of seamless delivery, high GEC usage, stretch our digital and sustainability propositions for improved client outcomes Recognize commercial strategies (margin, profitability, profitability with each key client) and ability to coordinate with finance and legal to proactively manage risk position

People

Participate in Practice Group Growth calls, Account Team monthly calls and team building forums Actively participate to share best practices and lessons learned Share regional and practice group strategy and planning with A&U Practice Group Managers and Studio managers

Key shared accountabilities:

Work with A&U Pursuits Director(s) to lead the development and continuous improvement of pursuit processes, systems and policies to contribute to organizational initiatives to improve performance  Work together with sector leaders, account leaders and solution leaders and core pursuit team members/ partners to maximize the value we bring to our strategic pursuits with our key clients

Decision rights:

Owns:

End-to-end The Arcadis Way Market to Opportunity activities with priority clients Coordination of A&U and Places services and solutions with Practice Group Directors, Practice Group Managers and Key Client Account teams Collaboration across Business Areas to drive broader client engagement and outcomes

Influences: 

Commercial Enablement demand management Pursuit Leader training initiatives Strategic account planning initiatives with Key Clients Practice Group in-region strategies

Qualifications & Experience:

To be successful in this role, you will need proven relevant political and community experience including significant experience leading client development activities for commercial, public and private sector clients with net order intake greater than $2-M. You will need to demonstrate significant years’ experience leading complex business units, large scale capital projects and experience managing client and teams’ relationships through MtO activities, developing differentiated offerings consistent with business strategy, and developing outcome focused value propositions tailored for each opportunity to improve client experience.

You will need to demonstrate excellent leadership and motivation skills, experience managing internal and external business relationships at executive level and an ability to indirectly influence and coordinate between internal stakeholders with a willingness to challenge team members. You will need to demonstrate being creative, innovative, being an ‘out of box’ thinker and effective internal connector. 

 

Continue your career journey as an Arcadian.

We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It’s why we are pioneering a skills based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.

You do meaningful work, and no matter where your next role in Arcadis takes you, you’ll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark; on your career, your colleagues, your clients, your life and the world around you. 

Together, we can create a lasting legacy.

Our Commitment to Equality, Diversity, Inclusion & Belonging

We want you to be able to bring your best self to work every day, which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people.