Company Description

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

Job Description

Supervises and directs the activities of employees in one or more areas of manufacturing and/or fulfillment to ensure accurate and seamless operations within the organization and across shifts, departments, and vendors.

Directs the activities of assigned employees to ensure accurate communications and seamless operations within the company across shifts and departments and with vendors.Fully support and practice appropriate safety and EHS programs/requirements daily, including assuring the maintenance of excellent housekeeping practices are followedAchieves a high level of employee efficiency and morale through leadership and the use of sound management and human relations principlesEffectively plans and schedules workflow through the department and modifies schedules as needed in accordance with business needs.Ensures that departmental goals, including safety, quality, continuous improvement, and KPIs are established and met.Administers policies and procedures and recommends changes as necessary.Selects and recommends candidates for hire, promotion, recognition, disciplinary action, and/or termination keeping appropriate documentation.Tracks and controls department expenditures and labor costs to ensure compliance with plant and department budgets.Provides reporting and analysis to management.Troubleshoots processes when necessary. Works with team members to resolve, and request other resources as necessary.Work with other members of Management to create the appropriate training material to facilitate the continual growth of assigned employees.Communicate effectively with all internal and external customers to ensure that all production requirements, schedules, quality, and final deliveries of our products are satisfactoryPerform Other duties as assigned

QualificationsBroad technical knowledge in the BCS print and/or fulfillment field.Demonstrated ability to successfully manage people and direct work activities.Strong written and verbal communication skills and the ability to communicate effectively at all levels within the organization.Knowledge of Windows applications; Microsoft Office products; and database systems.Experience with WCSS, WBS, Monarch Foundation, DPrint, and FM Pro ship schedules would be an added asset but not required.Demonstrated comfort and ability to learn and leverage new systems.Demonstrated ability to proactively approach problems and drive for results.

Additional Information

The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned to the employee from time to time; and/or the scope of the job may change as necessitated by business demands.

RRD is an Equal Opportunity Employer, including disability/veterans