Become part of AAA’s established & trusted brand!  We’ve been serving our members for over 100 yearsNo Sundays – 37.5 hour work weekBi-Weekly Pay – Plus a Monthly Incentive Plan based on your individual performanceOver 3 weeks of paid time off accrued during the first yearComplimentary AAA Premier level membership

What we can offer you:

Convenient Store Hours: Monday - Friday, 8AM to 6PM, and Saturday, 8AM to 3PMCompetitive Pay, based on experience and locationMedical, Dental, Vision, and Prescription coverageOver 3 weeks of paid time off accrued during the first year8 Paid HolidaysPaid time off to volunteerTuition reimbursement401(K) plan with company match up to 7%

The primary duties of the Staff Assistant/Team Lead are:

Consistently up-sell/cross-sell AAA products including new memberships, credit cards, and insurance referralsPlan domestic travel vacations (car rentals, hotels, vacation packages, maps, tour books, and triptiks)Answer incoming overflow calls for Roadside Assistance during high call volumesServes as the lead and mentor of title clerks and oversee that title process is being completed accuratelySupport the Retail Manager to help enhance the customer experience by leading associates to success and promoting our Shared Values.Lead, guide, and direct the daily operations of the Retail Store, including administrative and associate-related issues in the absence of the Retail ManagerServe as backup to the cashiers

Minimum Qualifications:

Have a high school diploma/GEDMinimum of three (3) years of previous sales and/or customer service experienceHave effective communication skills both written and oralProficient computer skills including the ability to multitask on several websites and programsAbility to read maps and geography knowledge a plusSatisfactory pre-employment and post-employment screening results including criminal, drug, and state and/or vendor specific screenings. This may include ability to obtain necessary Membership license (or others) as required to perform the essential functions of the position.Notary Public designation or the ability to successfully obtain and maintain a Notary Public designation with six (6) months of employment

 AAA Club Alliance (ACA) is an equal opportunity employer.

Our investment in Diversity, Equity, and Inclusion:

At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers.  We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals, regardless of race, color, gender, identity, veteran status, sexual orientation, physical ability or national origin, to apply.

 

Job Category: 

Sales