Academic and Career Advisor (Urban, Public, & Global Affairs Pathway)
Portland State University
Position Announcement Position Details Proposed Start Date 02/17/2025 Classification Title Advising and Student Services Rank N - No Rank Working Title Academic and Career Advisor (Urban, Public, & Global Affairs Pathway) Department 200272 - ACS Academic & Career Services Position Number D92779 Representation AU - AAUP Renewable Renewable End date, if applicable Position FTE 1.0 Tenure Status N - not applicable Position Summary Brief Description of PSU/School/Dept Portland State’s 49-acre downtown campus is located in the heart of one of America’s most vibrant centers of culture, business and technology. We are recognized throughout the world for programs like Urban Planning, Social Work, and Environmental Studies that directly engage the community, and aim our students towards the creation of a better, more sustainable world.
From across the globe or as near as the Northwest, students choose the College of Urban and Public Affairs at PSU for the chance to learn in a dynamic environment of cooperation, collaboration and community engagement in the bustling city center of Portland, Oregon. Actively connected to local and regional governments, nonprofit organizations and associations, our programs encourage students to imagine original solutions to modern challenges and to implement them in real-time through hands-on internships and experiential classrooms. Upon graduation, our students are equipped to improve the livability of their communities.
Within CUPA are three schools: Government; Urban Planning & Public Affairs; Community Health. While degree programs, faculty members and research institutions are associated with individual schools, all work together for a multidisciplinary and customizable education that allows students to tailor their learning to their passions.
For information about Advising & Career Services, please visit https://www.pdx.edu/advising/ Position Summary The Academic and Career Advisor plays a key role in elevating student success. Portland State University is an access institution with a history of diversity and a focus on addressing racism, equity and inclusion. The advisor has an important role in creating a campus climate that welcomes all students by engaging in culturally responsive advising and continuing education. The advisor helps design innovative solutions within the campus community of professional advisors. This position is assigned to the overall Division; the advisor will work within a specific advising pathway and reports to the Pathway Advising Director.
The advisor offers academic and career advising to prospective students, students in the pathway, and to students who are still exploring majors. Advising is enhanced through the advisor’s expert knowledge of advising principles, knowledge of program evaluation, assessment of learning and/or research methods and use of data to better understand student pathways and barriers to success. At Portland State, advising is a shared responsibility among faculty and professional advisors. To that end, the advisor’s work requires frequent face-to-face and online interaction with students, colleagues, supervisors, administrators and faculty.
Position Duties and Responsibilities
All advisors will incorporate the following activities into their daily advising practice:
1. Meets with PSU prospective and current students, as well as alumni in individual advising appointments. Advises students on academics and career paths and addresses complex and ambiguous student issues and/or issues of a highly technical nature regarding degree completion, petitions, and university policy. May also include pre-professional and/or competitive (i.e., admission-only) programs
2. Initiates new methods for student advising and departmental procedures, or projects, including workshops and students’ resources based on in-depth knowledge of student needs, advising practices, principles and concepts
3. Acts as lead in division wide policy development and multiphase implementation
4. Course planning and advising for complex academic requirements (Bachelors requirements, University Studies/Honors, Major, and all PSU-wide degree requirements). May also include pre-professional programs
5. Engage students at five advising milestones (mandatory advising, major confirmation advising, financial tools/resources, career development, graduation plan)
6. Use of EAB/Navigate for comprehensive/consistent note-taking and student support
7. Create academic plans
8. Proactively outreach to engage and support student success through a holistic advising approach
9. Advise students on Academic Standing issues.
10. Provide support for students facing a wide range of complex academic and personal difficulties including explaining options and services and making referrals to Campus Resources: Learning Center, Disability Resource Center, Veterans Certification, Global Diversity and Inclusion, Women’s Resource Center, Queer Resource Center, Coordinated Assessment Response Education (C.A.R.E.), etc.
11. Assist students with academic and financial aid petitions
12. Assist students who are co-admitted with community colleges
13. Effectively handoff students changing majors outside of pathway
14. Mentor students on how to connect and engage with faculty
15. Help students connect with advisors in second major, a minor, and support services (e.g. TRIO, Athletics, etc.)
16. Engage in career discussions (exploring values, interests, skills, and connection to major)
17. Support students in exploring internship and other co-curricular opportunities
18. Discuss post-graduation plans (e.g. graduate school)
In accordance with the AAUP collective bargaining agreement this position is open only to current PSU AAUP academic professionals. Article 17 Section 11 refers.
Minimum Qualifications ● BA/BS + 3 years related experience
● Demonstrated ability to advise students on PSU major and degree requirements; analyze, synthesize and explain complex University processes/procedures and graduation requirements in various modalities: in-person, online, via phone, etc.
● Demonstrated skill in using technology and analytics in the provision of services to students (Examples include Banner Student Information System, EAB’s Navigate advising platform and early alert systems)
● Experience and understanding of the unique challenges facing diverse student populations
● Experience applying an anti-racist lens in work with students, faculty, and staff
● Effective communication skills in one-on-one interactions, in small groups, and in public presentations; experience developing written communications
● Ability to adapt responses to changing priorities and unusual circumstances. Frequent requirement to make decisions and balance priorities
● Ability to work a flexible schedule, as needed (this may include occasional work on evenings and weekends) Preferred Qualifications ● Master’s + 1 year related experience
● Working knowledge of advising and retention strategies
● Experience using data to better understand the student experience and barriers to success
● Experience providing information on job search strategies and advise students in decision-making processes related to choice of majors and careers
● Knowledge of/experience with program evaluation, assessment of learning, and/or research methods
● Multilingual
Key Cultural Competencies Create an environment that acknowledges, encourages, and celebrates differences. Function and communicate effectively and respectfully within the context of varying beliefs, behaviors, orientations, identities, and cultural backgrounds. Seek opportunities to gain experience working and collaborating in diverse, multicultural, and inclusive settings with a willingness to change for continual improvement. Adhere to all of PSU’s policies including the policies on Prohibited Discrimination & Harassment and the Professional Standards of Conduct. Environmental Stewardship Contributes to a culture of environmental stewardship, practices resource conservation, and actively works toward achieving long-term sustainability goals. Work Days/Hours Monday - Friday, 40 hours per week, schedule to be determined (schedule may include occasional work on evenings and weekends) Total Compensation Range & Benefits Statement Salary is dependent on several factors, and new employees will typically start around the Q1 level to allow for later growth within the salary band. PSU has a structured process for determining starting compensation, taking into account years of related experience, applicable skills, knowledge and abilities, market parity, and internal equity.
The starting annual salary for this position will be $54,684, but may be negotiated above this rate dependent upon the factors above, the budget of the hiring department, and approval from HR.
An excellent benefits package includes 95% premium paid healthcare; a generous retirement and vacation package; and reduced tuition rates for employee, spouse or dependent at any of the Oregon University System schools : https://www.pdx.edu/human-resources/benefits-overview
Please visit our total compensation calculator to see the full value of our benefits package : https://www.pdx.edu/human-resources/psu-total-compensation-calculator Application Instructions Additional Information In accordance with the AAUP collective bargaining agreement this position is open only to current PSU AAUP academic professionals. Article 17 Section 11 refers.
#internal
This posting is for one of five open academic advising positions at Portland State University. To be considered for positions in other pathways, applicants must submit a separate application for each position of interest.
Additional Application Instructions (deadlines, etc.) Please list the names, telephone numbers and email addresses for three professional references.
Does this position require the employee to drive a motor vehicle? No Background Check Required Yes Position End Date (if applicable) If you have questions Please email Advising & Career Services at advising@pdx.edu Search Details Posting Close Date 02/05/2025 Projected Close Date for Posting Closes Application screening begins 01/23/2025 Quick Link https://jobs.hrc.pdx.edu/postings/46664 Supplemental Questions
From across the globe or as near as the Northwest, students choose the College of Urban and Public Affairs at PSU for the chance to learn in a dynamic environment of cooperation, collaboration and community engagement in the bustling city center of Portland, Oregon. Actively connected to local and regional governments, nonprofit organizations and associations, our programs encourage students to imagine original solutions to modern challenges and to implement them in real-time through hands-on internships and experiential classrooms. Upon graduation, our students are equipped to improve the livability of their communities.
Within CUPA are three schools: Government; Urban Planning & Public Affairs; Community Health. While degree programs, faculty members and research institutions are associated with individual schools, all work together for a multidisciplinary and customizable education that allows students to tailor their learning to their passions.
For information about Advising & Career Services, please visit https://www.pdx.edu/advising/ Position Summary The Academic and Career Advisor plays a key role in elevating student success. Portland State University is an access institution with a history of diversity and a focus on addressing racism, equity and inclusion. The advisor has an important role in creating a campus climate that welcomes all students by engaging in culturally responsive advising and continuing education. The advisor helps design innovative solutions within the campus community of professional advisors. This position is assigned to the overall Division; the advisor will work within a specific advising pathway and reports to the Pathway Advising Director.
The advisor offers academic and career advising to prospective students, students in the pathway, and to students who are still exploring majors. Advising is enhanced through the advisor’s expert knowledge of advising principles, knowledge of program evaluation, assessment of learning and/or research methods and use of data to better understand student pathways and barriers to success. At Portland State, advising is a shared responsibility among faculty and professional advisors. To that end, the advisor’s work requires frequent face-to-face and online interaction with students, colleagues, supervisors, administrators and faculty.
Position Duties and Responsibilities
All advisors will incorporate the following activities into their daily advising practice:
1. Meets with PSU prospective and current students, as well as alumni in individual advising appointments. Advises students on academics and career paths and addresses complex and ambiguous student issues and/or issues of a highly technical nature regarding degree completion, petitions, and university policy. May also include pre-professional and/or competitive (i.e., admission-only) programs
2. Initiates new methods for student advising and departmental procedures, or projects, including workshops and students’ resources based on in-depth knowledge of student needs, advising practices, principles and concepts
3. Acts as lead in division wide policy development and multiphase implementation
4. Course planning and advising for complex academic requirements (Bachelors requirements, University Studies/Honors, Major, and all PSU-wide degree requirements). May also include pre-professional programs
5. Engage students at five advising milestones (mandatory advising, major confirmation advising, financial tools/resources, career development, graduation plan)
6. Use of EAB/Navigate for comprehensive/consistent note-taking and student support
7. Create academic plans
8. Proactively outreach to engage and support student success through a holistic advising approach
9. Advise students on Academic Standing issues.
10. Provide support for students facing a wide range of complex academic and personal difficulties including explaining options and services and making referrals to Campus Resources: Learning Center, Disability Resource Center, Veterans Certification, Global Diversity and Inclusion, Women’s Resource Center, Queer Resource Center, Coordinated Assessment Response Education (C.A.R.E.), etc.
11. Assist students with academic and financial aid petitions
12. Assist students who are co-admitted with community colleges
13. Effectively handoff students changing majors outside of pathway
14. Mentor students on how to connect and engage with faculty
15. Help students connect with advisors in second major, a minor, and support services (e.g. TRIO, Athletics, etc.)
16. Engage in career discussions (exploring values, interests, skills, and connection to major)
17. Support students in exploring internship and other co-curricular opportunities
18. Discuss post-graduation plans (e.g. graduate school)
In accordance with the AAUP collective bargaining agreement this position is open only to current PSU AAUP academic professionals. Article 17 Section 11 refers.
Minimum Qualifications ● BA/BS + 3 years related experience
● Demonstrated ability to advise students on PSU major and degree requirements; analyze, synthesize and explain complex University processes/procedures and graduation requirements in various modalities: in-person, online, via phone, etc.
● Demonstrated skill in using technology and analytics in the provision of services to students (Examples include Banner Student Information System, EAB’s Navigate advising platform and early alert systems)
● Experience and understanding of the unique challenges facing diverse student populations
● Experience applying an anti-racist lens in work with students, faculty, and staff
● Effective communication skills in one-on-one interactions, in small groups, and in public presentations; experience developing written communications
● Ability to adapt responses to changing priorities and unusual circumstances. Frequent requirement to make decisions and balance priorities
● Ability to work a flexible schedule, as needed (this may include occasional work on evenings and weekends) Preferred Qualifications ● Master’s + 1 year related experience
● Working knowledge of advising and retention strategies
● Experience using data to better understand the student experience and barriers to success
● Experience providing information on job search strategies and advise students in decision-making processes related to choice of majors and careers
● Knowledge of/experience with program evaluation, assessment of learning, and/or research methods
● Multilingual
Key Cultural Competencies Create an environment that acknowledges, encourages, and celebrates differences. Function and communicate effectively and respectfully within the context of varying beliefs, behaviors, orientations, identities, and cultural backgrounds. Seek opportunities to gain experience working and collaborating in diverse, multicultural, and inclusive settings with a willingness to change for continual improvement. Adhere to all of PSU’s policies including the policies on Prohibited Discrimination & Harassment and the Professional Standards of Conduct. Environmental Stewardship Contributes to a culture of environmental stewardship, practices resource conservation, and actively works toward achieving long-term sustainability goals. Work Days/Hours Monday - Friday, 40 hours per week, schedule to be determined (schedule may include occasional work on evenings and weekends) Total Compensation Range & Benefits Statement Salary is dependent on several factors, and new employees will typically start around the Q1 level to allow for later growth within the salary band. PSU has a structured process for determining starting compensation, taking into account years of related experience, applicable skills, knowledge and abilities, market parity, and internal equity.
The starting annual salary for this position will be $54,684, but may be negotiated above this rate dependent upon the factors above, the budget of the hiring department, and approval from HR.
An excellent benefits package includes 95% premium paid healthcare; a generous retirement and vacation package; and reduced tuition rates for employee, spouse or dependent at any of the Oregon University System schools : https://www.pdx.edu/human-resources/benefits-overview
Please visit our total compensation calculator to see the full value of our benefits package : https://www.pdx.edu/human-resources/psu-total-compensation-calculator Application Instructions Additional Information In accordance with the AAUP collective bargaining agreement this position is open only to current PSU AAUP academic professionals. Article 17 Section 11 refers.
#internal
This posting is for one of five open academic advising positions at Portland State University. To be considered for positions in other pathways, applicants must submit a separate application for each position of interest.
Additional Application Instructions (deadlines, etc.) Please list the names, telephone numbers and email addresses for three professional references.
Does this position require the employee to drive a motor vehicle? No Background Check Required Yes Position End Date (if applicable) If you have questions Please email Advising & Career Services at advising@pdx.edu Search Details Posting Close Date 02/05/2025 Projected Close Date for Posting Closes Application screening begins 01/23/2025 Quick Link https://jobs.hrc.pdx.edu/postings/46664 Supplemental Questions
Required fields are indicated with an asterisk (*).
* This position is open only to current PSU AAUP academic professionals. Are you currently employed as an AAUP academic professional? Yes No * Do you have a Master's degree? Yes No * Please name the specific field/discipline in which you received your degree.(Open Ended Question)
* Do you have at least one year of experience in academic advising or a closely related field at a university or college? Yes No * Do you have the ability to work a flexible schedule, as needed, which may include occasional work on evenings and weekends? Yes No * How did you first find out about this position? PSU Website Indeed.com HERCJobs Urban League of Portland Hispanic Metropolitan Chamber Oregon Employment Department Social Media Person Referral Career Builder Glass Door Other - Please describe in the next Question If you selected Other, please describe.(Open Ended Question)
Applicant Documents Required Documents Resume Cover Letter Professional References Optional Documents
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