Job Overview:
The Academic Partnerships Manager will serve as an internal consultant to TriHealth executives, physician leadership, and management to provide strategic project management and overall leadership support for key initiatives and underlying workstreams related to academic partnerships, including the TriHealth/Xavier Academic Affiliation planning process. This position will be responsible for working with IT and internal stakeholders to install and manage a new “Learner” Management software system. The Academic Partnerships Manager will report to the VP of Academic Affairs, DIO and will work closely with the Senior Advisor to the CEO.
Job Requirements:
Bachelor's Degree in Business, Engineering, Physical or Life Science, Medical, Nursing or Allied Health field, or related field required, Master’s Degree preferred.
Equivalent experience accepted in lieu of degree
5-7 years of professional experience in healthcare, business, operations, business development and/or integration, strategic partnerships or consulting preferred.
Experience dealing with physician leaders, program directors and executives at “partner” institutions is highly desirable
Proficient in Microsoft Word, PowerPoint, and Excel
Strong analytical skills
Strong executive presence with the ability to lead high level stakeholder meetings and project planning/execution meetings.
Certification in Project Management Professional (PMP), Six Sigma, Lean, or similar training preferred.
Project leadership and management (i.e., uses project planning rigor including defining project scope, creating charters and work plans)
Change management
Written communication (e.g., emails, memos, etc.)
Large and small group discussion/meeting presentation and facilitation as needed
Ability to work with and across all levels of the organization from the CEO, executive leadership team, physicians, physician leaders and with front line managers.
Analytics / data management (e.g., applies expertise and professionalism in data analytics, spreadsheet management)
Interpersonal communications demonstrating professionalism in communication and presentations – taking audience needs in to account
Job Responsibilities:
Facilitates the installation of new “Learner” Management software and has accountability for the ongoing management of the system and scheduling of Learners at TriHealth: By 2027 it is estimated that TriHealth will have close to 1,000 Learners onsite daily
Accountable for maintaining an accurate inventory of Learners. Manages Learner management software to produce daily/weekly schedules for each Learner. Works with educators, preceptors, and operations leaders to insure the appropriate distribution of Learners in clinical and non-clinical sites. Manages relationships with organizations that are sending Learners to TriHealth.
Manages multiple projects/ workstreams/ priorities, timely execution, and management of deliverables with professionalism consistent with the TriHealth Values and Always Behaviors: Project planning rigor including defining project scope, creating charters and work plans that include change management strategies. Supports project / workstream owners, including tracking progress against timelines, identifying / resolving barriers, and recommending adjustments while creatively engaging project teams and internal customers; escalates issues as needed
Facilitates key planning meetings with executive leadership, with workgroup/workstream leadership, and with key physician stakeholders (i.e., develops agenda, facilitates discussion, records key discussion points, synthesizes findings and/or decisions as needed, follows up on tasks identified): Applies tools and techniques specific to project management, organizational development, change management, and data analysis as needed. Demonstrates an advanced level of expertise and professionalism in spreadsheet, word processing, presentation, process flow mapping, and project management software as needed
Creates deliverables consistent with TriHealth’s expectations and standards of quality that are tailored to various audiences including workgroup/workstream meetings, executive-level report-outs, and board-level presentations.
Provides leadership in change management related to the projects: Works with TriHealth senior leadership and physician leaders to identify potential barriers to success and collaboratively develops strategies to mitigate identified barriers.
Other duties as assigned
Other Job-Related Information:
Working Conditions:
Climbing - Rarely
Concentrating - Frequently
Continuous Learning - Occasionally
Hearing: Conversation - Frequently
Interpersonal Communication - Frequently
Kneeling - Rarely
Lifting <10 Lbs - Occasionally
Lifting 50+ Lbs - Rarely
Lifting 11-50 Lbs - Rarely
Pulling - Rarely
Pushing - Rarely
Reaching - Occasionally
Reading - Consistently
Sitting - Frequently
Standing - Occasionally
Stooping - Rarely
Thinking/Reasoning - Consistently
Use of Hands - Frequently
Color Vision - Consistently
Walking - Occasionally
TriHealth SERVE Standards and ALWAYS Behaviors
At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:
Serve: ALWAYS…
• Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
• Refrain from using cell phones for personal reasons in public spaces or patient care areas
Excel: ALWAYS…
• Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
• Offer patients and guests priority when waiting (lines, elevators)
• Work on improving quality, safety, and service
Respect: ALWAYS…
• Respect cultural and spiritual differences and honor individual preferences.
• Respect everyone’s opinion and contribution, regardless of title/role.
• Speak positively about my team members and other departments in front of patients and guests.
Value: ALWAYS…
• Value the time of others by striving to be on time, prepared and actively participating.
• Pick up trash, ensuring the physical environment is clean and safe.
• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
Engage: ALWAYS…
• Acknowledge wins and frequently thank team members and others for contributions.
• Show courtesy and compassion with customers, team members and the community