IMPORTANT APPLICATION INSTRUCTIONS:

Upload Resume or Curriculum Vitae for automatic population of information to the application.The contact information, work experience, and education listed on your Resume/CV will be parsed and input into your Montclair application.Review information and double-check all fields containing information that the system parsed – the software is intelligent, but you need to verify that the data is accurate.In the “My Experience” section, you will find a Resume/CV upload option where you can submit your cover letter and all other supporting documents.

Note: If you have an expansive CV, we recommend that you apply manually and only include the positions you have held in the last ten (10) years. You will then be able to attach your Resume/CV, as well as all other supporting documentation in the "My Experience" section of your application.

Job Description

SUMMARY:

Reporting to the Director of Student Success Programs, the Academic Success Coordinator plays a crucial role in supporting students who are at risk of academic probation and suspension or have already demonstrated unsatisfactory academic progress. This position focuses on proactive advisement, developing and implementing retention initiatives, and maintaining data projections based on current academic trends.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Identify and engage students who do not meet satisfactory academic performance standards.

Conduct regular outreach to at-risk students to provide guidance, resources, and support.

Develop individualized academic improvement plans in collaboration with students.

Monitor and analyze academic performance data to identify trends and at-risk populations.

Maintain routine data projections to forecast student retention and success rates.

Prepare reports and presentations on academic performance trends for stakeholders.

Manage EAB Navigate student alerts, while proactively utilizing data to engage student at risk of academic probation

Collaborate with faculty, staff, and student support services to design and implement retention strategies.

Develop a curriculum for academic probation recovery.

Collaborate with additional areas, organize workshops, tutoring sessions, and support groups to enhance academic performance.

Evaluate the effectiveness of retention initiatives and make data-driven recommendations for improvement.

Serve as an advocate for students, helping them navigate academic challenges and institutional policies.

Provide referrals to appropriate campus resources (e.g., counseling services, tutoring) as needed.

Partner with academic advisors, faculty, and administrative staff to promote a supportive learning environment.

Develop and disseminate informative materials related to academic policies and resources.

Stay informed on best practices in academic advising and student retention.

Participate in training and professional development opportunities to enhance skills and knowledge.

Perform other duties as assigned.

Management retains the right to add or change job duties at any time.

QUALIFICATIONS:

REQUIRED: 

Bachelor’s degree from an accredited college or university in Education, Psychology, Social Work, or a related field.

Minimum two years of experience in academic advising, student support services, or higher education administration.

Strong analytical skills with the ability to interpret and analyze data effectively.

Excellent communication and interpersonal skills, with a focus on student engagement.

Ability to work collaboratively in a team-oriented environment.

Familiarity with EAB Navigate, academic policies, student development theory, and retention strategies.

PREFERRED:

Master’s degree from an accredited university in Education, Psychology, Social Work, or a related field.

Experience with student information systems and data management software.

Knowledge of diverse student populations and an understanding of the challenges they face.

Commitment to promoting equity and inclusion in educational settings.

PROCEDURE FOR CANDIDACY

Applicants should include a resume and cover letter describing how their background, skills and education match the needs of the University. When applying, please take a moment to carefully read and follow the steps in the application instruction.

Department

BC_Student Success Programs

Position Type

Professional - Non-Faculty

Contact Information:

For questions or concerns, please contact Human Resources' Workday Recruiting Support at 973-655-5000 (Option 2), or email talent@montclair.edu.

EEO/AA Statement

Montclair State University is an Equal Opportunity/Affirmative Action institution with a strong commitment to diversity.

Additional information can be found on the website at 
www.montclair.edu/human-resources/about-us/eo-aa-and-diversity/

Title IX and 34 C.F.R. 106 Policy

Montclair State is required by Title IX and 34 C.F.R. 106 not to discriminate on the basis of sex or gender, and does not discriminate on the basis of sex or gender in the operation of education programs and activities.  The requirement to not discriminate on the basis of sex or gender in the operation of education programs and activities extends to admission and employment. For further details, please visit: https://www.montclair.edu/human-resources/job-seekers/