Accelerated Business Operations Professional
SelectQuote
Company Overview More than 35 years ago, SelectQuote was founded on one core promise: to help our customers protect the people they value most. We pioneered the way consumers shopped for term life insurance, and now, we also help people find home insurance, auto insurance, senior health insurance and more. Our quick and easy process saves consumers both time and money, and today, more than 2 million families trust us to help them with their insurance needs. But what truly sets us apart is our people, and the opportunities to grow your career with SelectQuote are unmatched. About the Role The Accelerated Business Operations Professional (ABOP) is a 24-month intensive rotational program designed to give new team members exposure to multiple departments and levels of executives across the company. Analysts in this program will develop exceptional technical and analytical skills through projects that support operational objectives and maximize company return on investment. In rotations professionals will gain in-depth knowledge of the business unit they are supporting through close collaboration with senior leadership. To supplement analysts' professional development they will be given personal coaching and mentoring by operational leaders throughout their rotation. The Accelerated Business Operations Professional will be a strong critical thinker and problem-solver capable of delivering detailed and accurate analysis on a wide array of topics relating to call center operations and marketing. The analyst will have excellent interpersonal skills and effectively present their work to executive stakeholders to aid in decision-making and strategy. They will also demonstrate superior time management and organizational skills to effectively manage implementation of projects and processes. Supervisory Responsibilities: This position has no direct supervisory responsibilities. Essential Duties and Responsibilities: Prepare quantitative analysis using Microsoft Excel and SQL to develop meaningful insights on customer data and performance of key business areas Produce clear and concise presentations to senior leadership regarding projects and other assigned tasks. Work with executive stakeholders on rotational projects Provide ad hoc analytical and project management support to business areas with opportunity for growth Work with peers in ABOP and on other Operational teams to complete analytical projects implement improvements and track performance Leverage knowledge of SelectQuote databases and technology to complete projects with a high level of independence and autonomy Demonstrate ownership of projects and processes within rotations Develop subject matter expertise in long term rotations Skills/Abilities: Articulate and well-spoken; strong interpersonal communication and presentation skills. Strong analytical and detail-oriented aptitude; a high degree of accuracy is required. Comfortable with heavy senior leadership contact and building relationships across divisional leaders Superior critical thinking analytical and problem solving skills Exceptional interpersonal and communication skills Ability to work in ambiguous environments High level of self-motivation; ability to operate and accomplish goals independently and within a team oriented environment Driven to continually learn develop as a professional and improve personal skill sets Education and Experience: Strong academic record (3.5/4.0 GPA or higher) with a BA/BS degree in an analytical/critical-thinking heavy discipline (Finance Economics Statistics Marketing Accounting etc.) Strong proficiency with Microsoft Office suite especially Excel Functional analytical skills (projecting costing budgeting etc. Extensive work in Structured Query Language (SQL) Relevant internship/work experience in finance business analytical field etc. History of being able to juggle extracurricular activities while maintaining a high GPA Experience working with Excel Power Point SQL Python or other technical application Pursuit of graduate degree (MBA MS in Finance etc.) Physical Requirements: Work is performed indoors with potential for exposure to safety and health hazards related to office work. Could periodically travel to other office and operational sites. The noise level in the work environment is usually moderate. Prolonged periods of sitting at a desk level in the work environment is usually moderate. SelectQuote Core Values: Service: We create positive customer experiences. Entrepreneurship: We create innovate & take risks. Leadership: We build & invest in high-performing teams. Empowerment: We embrace a changing environment. Courage: We challenge the status quo & drive continuous improvement. Teamwork: We help support & celebrate each other. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required.
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