Access Associate Req #: 0000181647
Category: Billing/Collections/Registration
Status: Per Diem
Shift: Day
Facility: Cooperman Barnabas Medical Center
Department: Audiology Services
Location: Ambulatory Care Center, 200 South Orange Avenue, Livingston, NJ 07039

Job Overview:

The receptionist greets each patient and family members upon arrival at the Center. Registers the patient, issues the registration face sheet, history form and patient bill of rights. Make corrections to patient data (procedure, insurance or referring physician). Alerts the staff that patient has arrived. Assumes responsibility for all activities pertaining to the reception area. Is responsible for answering phones, taking messages and directing phone inquiries to the proper person/place. Performs clerical duties without requiring constant supervision. Exercises good judgment in dealing with patients.

Qualifications:

Required:

High School Diploma or EquivalentUnderstands insurance authorization processFive (5) Weeks of TrainingRegistration/Billing ExperienceCompletion of all orientation programs

Preferred:

Experience in rehabilitationBachelor s Degree or Associates DegreeEpic Experience

Scheduling Requirements:

Shift working: Days, 2:00pm-6:00pmMonday through ThursdayPer Diem

Essential Functions:

Answer phones and greets patients at the registration window promptly and courteouslyIs proficient in access and data entry in all registration and scheduling systemsRegisters new patients accurately and completely with regards to patient demographics and correct insurance informationDemonstrates and maintains current knowledge of insurance companiesVerifies after registering new patient that all insurance information has been entered correctly and that patient has active insurance coverage, correct plan code and subscriber informationIs proficient in verifying rehab specific benefit, entering referrals into appropriate systems, obtain and enter authorizations into appropriate systems and notifying/scheduling patient as indicated based on authorization/referralSchedules patients accurately with the correct service and the therapist based on their treating diagnosis following all scheduling guidelines with respect to task and time allotted for appointmentArrives patients verifies patient information is correct and any required information is collected as indicated script if indicated, referral if neededPhoto ID and insurance cards are scanned and appropriate consent forms are signed for new patientsExplains patients rehab specific benefits to patients and issues a copy to referencePromptly notifies therapists of patient arrivalCollecting co-pays when applicableAnswers patient s inquiries or concerns or directs patient to appropriate personKeeps patient informed of delaysWorks in a collaborative manner with the clinical staff to improve work flow, maintain established cleanliness/infection control requirements and enhance patient safety to provide the highest standard of patient care and promote an exemplary patient experience

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits and Perks:

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.

Paid Time Off (PTO) Medical and Prescription Drug InsuranceDental and Vision InsuranceRetirement PlansShort & Long Term DisabilityLife & Accidental Death InsuranceTuition ReimbursementHealth Care/Dependent Care Flexible Spending AccountsWellness ProgramsVoluntary Benefits (e.g., Pet Insurance)Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer

RWJBarnabas Health is an Equal Opportunity Employer