HOW WE CARE FOR YOU

At Rochester Regional Health, we are dedicated to getting health care right. Our robust benefits and total rewards foster employee wellbeing, professional development and personal growth. We care for your career while caring for the community.

No Weekends or HolidaysCertification Support and PayAdvancement OpportunitiesSame Day Pay through Daily Pay

OUR Department:

At Rochester Regional Health, the orthopedic teams are committed to bringing their patient the full functionality and lasting relief they are seeking. Depending on the condition and recovery goals, non-surgical and surgical treatments may include a comprehensive consultation, followed by physical therapy or other therapeutic measures; minimally invasive techniques like arthroscopy that can be conducted on an outpatient basis, or podiatric or orthopedic procedures such as tendon and cartilage repair or joint replacement.

SUMMARY

As an Access Associate, you will be responsible for many administrative support duties, such as greeting patients, performing check-in and check-out procedures and processing payments. This position requires a warm and inviting disposition, as you will be the first point of contact for our patients and their families.

STATUS: Per Diem              

LOCATION:  Finger Lakes Bone & Joint - Geneva

SCHEDULE:  Monday-Friday Days

ATTRIBUTES

2 year degree or equivalent combination of education and work experience preferredIntermediate computer skillsExcellent customer service and communication skills

RESPONSIBILITIES

Customer Service. Manage incoming calls while providing necessary information; greeting patients providing direction as needed and scheduling patient appointmentsRegistration & Verification. Complete the registration process for patients as defined by departmental policy; verify insurance eligibility/coverage and obtain necessary precertification/authorization when applicableBilling & Payments. Collect and process payments when applicable

EDUCATION:

LICENSES / CERTIFICATIONS: 

PHYSICAL REQUIREMENTS:

S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE:

$17.25 - $18.90

CITY:

Geneva

POSTAL CODE:

14456

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity/Affirmative Action Employer.
Minority/Female/Disability/Veterans by a prospective employee and/or employee’s Physician or delegate will be considered for accommodations.