Position Summary:

Under direct supervision of the Access Control Manager, installs, troubleshoots repairs and maintains the Access Control System, Electronic Key System, Locking Devices, Visitor Management System, and any other hardware related to the same, for the Tohono O'odham Gaming Enterprise.

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

 

Essential Duties & Responsibilities:

•Responsible for the protection of Tohono O'odham Gaming Enterprise assets.

•Installs, adjusts, maintains and repairs a variety of medium and high security locking devices, including low voltage electric door hardware, Tubular Locks, hotel room locks and related hardware such as exit devices, exit alarms, door closers, door coordinators, hinges; plus cabinet and drawer locks, walk-in coolers, freezers, and refrigerator locks.

•Installs, maintains, upgrades, troubleshoots and repairs networked access control system controllers, and related components. Performs scheduled back-up battery tests for all systems hardware under the responsibility of the Access Control Division.

•Installs, maintains, upgrades, troubleshoots and repairs electronic key systems, and related components.

•Installs and replaces safe deposit box locks including opening safe deposit box locks for which the key has been lost, and creates new keys to replace ones that have been damaged.

•Maintains an accurate physical inventory of all replacement parts

•Maintains highest level of confidentiality in regard to records, reports and investigations.

•Maintains good communication with team members and a positive and professional work environment.

•Maintains the highest degree of confidentiality in regards to Key Codes, Facility Codes, etc. in use within the Tohono O'odham Gaming Enterprise.

•Assists with investigations for lost keys, as needed.

•Operates locksmithing electrical machines to duplicate and cut keys to code.

•Impressions keys for locks that have no key available.

•Performs preventative maintenance on all locking devices and electronic systems.

•Creates and maintains Level 3 or higher Master Key Bitting Arrays.

•Repins locks according to existing and newly created Master Key Systems.

•Configures and updates all Access Control Division related systems computer applications, Network Devices, and Firmware.

•Changes mechanical and electronic safe combinations, and repairs or replaces safe combination locks, and doors, as required.

•Unlocks stuck safe bolts, and may be required to use safe penetration techniques when a safe cannot be opened by normal means.

•Uses an engraving machine with accompanying computer application to create Metal Name Tags for Team Members, Metal Number Tags for Key Sets, Vinyl Signs and Placards for various areas, etc.

•Complies with departmental standard operating procedures and Team Member Handbook.

•Contributes to a team effort as required.

•Ensures equipment is clean and in proper working condition.

•Ensures departmental daily records are maintained and accurate.

•Prepares and submits reports as required.

•Scheduled for Call-back 24/7 on an alternating weekly schedule.

•Performs outstanding internal/external guest service.

•Performs other duties as required.